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Element4 SKY Series - ProControl App Error Diagnostics; App Error Message Explanations

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25
Appendix B
INSTALLATION MANUAL |
Error code Message in App Description Possible cause
F02 Contact Service. 5 sec. beep from Receiver
Fire is not responding; no ignition
Microswitch not making contact with cam on motor knob
Motor wiring is incorrect
Reversed polarity or faulty Microswitch
Bent Motor Knob
F03
Contact Service.
5 sec. beep from Receiver
Ignition process is interrupted
Fire is not responding; no ignition
Thermocouple wiring is incorrect
Thermocouple wiring is not connected
ON / OFF switch in O (OFF) position
F04 Ignition Sequence
Malfunction.
Wait 1 minute.
Retry ignition.
No pilot ame within 30 sec.
NOTE: After 3 failed ignition sequences
F06 shown
No gas supply
Air in pilot supply line
No spark
Reversed polarity in thermocouple wiring
Check for correct pilot orice (LPG to NG or vice versa)
F05 Contact Service. Pilot burner fails to ignite or shuts o
Motor stays in pilot position
Not enough thermo-voltage
Air in the pilot supply line
Low inlet pressure
Bad thermocouple
F06 Contact Service. 3 failed ignition sequences within 5
minutes
Fire is not responding; no pilot ame
No gas supply
Air in pilot supply line
No spark
Reversed polarity in thermocouple wiring
Check for correct pilot orice (LPG to NG or vice versa)
F07 Replace Handset
Batteries.
Battery icon ashes on handset display Low battery power in handset
F08 Contact Service. Low Receiver battery power supply
Short beeps for 3 sec. during motor turn
Low Receiver battery power supply
F10 Contact Service. Pilot lit
Main burner fails to ignite and pilot shuts
o
Ignition is blocked for 2 minutes
2nd thermocouple is out of position
2nd thermocouple wiring is incorrect
Gas logs out of position
Gas ports for burner are blocked
F12 Contact Service. Motor turns to pilot position Receiver powered by batteries and Receiver temperature
exceeds 60 °C
Check air circulation and heat shield
F13 Contact Service. Motor turns to pilot position
Fan at level 4 for 10 minutes (T > 80 °C)
Receiver temperature exceeds 80°C
Check air circulation and heat shield
F14 Contact Service. 5 sec. beep from Receiver
Fire is not responding; no ignition
Receiver software doesn’t support a 2nd thermocouple
Wrong Receiver
F15 Contact Service. 5 sec. beep from Receiver
Fire is not responding; no ignition
2nd thermocouple wiring is incorrect
2nd thermocouple wiring is not connected
F16 Handset out of
range.
No temperature shown in App Handset out of range for more than 1.5 h
Electrical interference
F17 Contact Service. Fire is not responding; no ignition Inlet voltage exceeds 7.25 V
Malfunction of Mains Adapter
F18 Contact Service. Switch panel / touch pad not functioning Switch panel / touch pad is locked
Short in cable or button
F19 Contact Service. Pilot drops when Motor opens main gas Insucient thermo-voltage
Thermocouple malfunction
Low inlet gas pressure
Improper thermocouple ame impingement
Carbon build-up on thermocouple
Valve malfunction
Resistance in thermocurrent circuit
B ERRORS CODES PROCONTROL APP
B�A MESSAGES SHOWN IN APP

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