Element4 SKY Series - ProControl App Error Diagnostics; App Error Message Explanations

25
Appendix B
INSTALLATION MANUAL |
Error code Message in App Description Possible cause
F02 Contact Service. • 5 sec. beep from Receiver
• Fire is not responding; no ignition
• Microswitch not making contact with cam on motor knob
• Motor wiring is incorrect
• Reversed polarity or faulty Microswitch
• Bent Motor Knob
F03
Contact Service.
• 5 sec. beep from Receiver
• Ignition process is interrupted
• Fire is not responding; no ignition
• Thermocouple wiring is incorrect
• Thermocouple wiring is not connected
• ON / OFF switch in O (OFF) position
F04 Ignition Sequence
Malfunction.
Wait 1 minute.
Retry ignition.
• No pilot ame within 30 sec.
• NOTE: After 3 failed ignition sequences
F06 shown
• No gas supply
• Air in pilot supply line
• No spark
• Reversed polarity in thermocouple wiring
• Check for correct pilot orice (LPG to NG or vice versa)
F05 Contact Service. • Pilot burner fails to ignite or shuts o
• Motor stays in pilot position
• Not enough thermo-voltage
• Air in the pilot supply line
• Low inlet pressure
• Bad thermocouple
F06 Contact Service. • 3 failed ignition sequences within 5
minutes
• Fire is not responding; no pilot ame
• No gas supply
• Air in pilot supply line
• No spark
• Reversed polarity in thermocouple wiring
• Check for correct pilot orice (LPG to NG or vice versa)
F07 Replace Handset
Batteries.
• Battery icon ashes on handset display • Low battery power in handset
F08 Contact Service. • Low Receiver battery power supply
• Short beeps for 3 sec. during motor turn
• Low Receiver battery power supply
F10 Contact Service. • Pilot lit
• Main burner fails to ignite and pilot shuts
o
• Ignition is blocked for 2 minutes
• 2nd thermocouple is out of position
• 2nd thermocouple wiring is incorrect
• Gas logs out of position
• Gas ports for burner are blocked
F12 Contact Service. • Motor turns to pilot position • Receiver powered by batteries and Receiver temperature
exceeds 60 °C
• Check air circulation and heat shield
F13 Contact Service. • Motor turns to pilot position
• Fan at level 4 for 10 minutes (T > 80 °C)
• Receiver temperature exceeds 80°C
• Check air circulation and heat shield
F14 Contact Service. • 5 sec. beep from Receiver
• Fire is not responding; no ignition
• Receiver software doesn’t support a 2nd thermocouple
• Wrong Receiver
F15 Contact Service. • 5 sec. beep from Receiver
• Fire is not responding; no ignition
• 2nd thermocouple wiring is incorrect
• 2nd thermocouple wiring is not connected
F16 Handset out of
range.
• No temperature shown in App • Handset out of range for more than 1.5 h
• Electrical interference
F17 Contact Service. • Fire is not responding; no ignition • Inlet voltage exceeds 7.25 V
• Malfunction of Mains Adapter
F18 Contact Service. • Switch panel / touch pad not functioning • Switch panel / touch pad is locked
• Short in cable or button
F19 Contact Service. • Pilot drops when Motor opens main gas • Insucient thermo-voltage
• Thermocouple malfunction
• Low inlet gas pressure
• Improper thermocouple ame impingement
• Carbon build-up on thermocouple
• Valve malfunction
• Resistance in thermocurrent circuit
B ERRORS CODES PROCONTROL APP
B�A MESSAGES SHOWN IN APP