View Microinverter Information
Under Microinverters, the screen displays:
•
The number to the left of the
word
Detected indicates the
number of
microinverters
detected by this IQ Gateway.
•
The number to the left of the
word
Communicating
indicates
the number of microinverters
communicating with this IQ
Gateway.
•
The number to the left of the
words
Producing Power
indicates the number of
microinverters communicating
with this IQ Gateway.
View IQ Gateway Information
Under IQ Gateway, the screen lists the IQ
Gateway serial
number, time zone, and
connection
information that varies depending
on Internet
connection type, and version
information.
Open a Connection for
Enphase Troubleshooting
Under Connection to Enphase Support,
there
is an option to open a connection to
allow
Enphase to perform remote
troubleshooting
If you contact Enphase
Customer Support, Enphase personnel
may ask you to open a secure connection
for diagnostic purposes.
•
To open secure connection so
Enphase support personnel can
remotely troubleshoot this
system, select Open Connection.
•
To close the secure
connection, select
Close
Connection
.