Entrematic Ditec DAS200HD - Troubleshooting: Motor;Encoder Errors (E4); Troubleshooting: Lock Errors (E5); Troubleshooting: Communication Errors (E6)

52
IP2266EN
EN
33
Flash Code Error
Serious internal programming error. RESET, and if the problem remains, replace
the main control unit.
34
Output Enable Error
Test of safety related circuits failing. RESET, and if the problem remains, replace
the main control unit.
35
Link Voltage Error
The internal link voltage measurement
is wrong.
RESET, and if the problem remains, replace
the main control unit.
46
OMS Internal Error
Internal error in the OMS. RESET, and if the problem remains, replace
the OMS.
Main error: E4 Motor / Encoder Error
Detailed error Reason Remedy
03
Encoder Error
The encoder, encoder cable, or motor
cable is damaged.
Make sure that the encoder cable and the
motor cable are connected.
Wrong motor type is selected. Check Motor Type configuration.
04
Motor Current Error
The motor cable or the encoder cable
is damaged.
Make sure that the encoder cable and the
motor cable are connected.
Wrong motor type is selected. Check Motor Type configuration.
09
Encoder Cable Error
The encoder cable is damaged. Make sure that the encoder cable is con-
nected, otherwise replace the encoder cable.
Main error: E5 Lock Error
Detailed error Reason Remedy
07
Lock Failure
The lock or something else was
preventing the door from ope-
ning the first 14 mm from closed
position.
Make sure that the lock is operating without
friction.
Make sure that Hold Force and Lock Release
parameters are set correctly.
Main error: E6 Communication Error
Detailed error Reason Remedy
12
Motor Control Communi-
cation Error
Motor control processor discon-
nected from the internal bus.
RESET, and if the problem remains, replace
the main control unit.
13
Door Control Communica-
tion Error
Door control processor discon-
nected from the internal bus.
RESET, and if the problem remains, replace
the main control unit.
36
Escape Route Communi-
cation Error
Escape route unit processor di-
sconnected from the internal bus.
RESET, and if the problem remains, replace
the escape route control unit.
37
I/O Communication Error
I/O control unit disconnected from
the internal bus.
RESET, and if the problem remains, replace
the I/O control unit.
38
I/O Brand Mismatch Error
The I/O control unit is not of the
brand ENTREMATIC.
Replace the I/O control unit with a I/O control
unit of the brand ENTREMATIC
39
OMS Brand Mismatch
Error
The Operation mode selector
(OMS) is not of the brand ENTRE-
MATIC.
Replace the Operation mode selector (OMS)
with a OMS of the brand ENTREMATIC.
47
OMS Communication Error
Corrupted communication with
the OMS when selecting operation
mode.
RESET, and if the problems remains change
the OMS. If the problem still remains after
changing the OMS change the MCU.
51
Web Communication Error
Web control unit disconnected
from the internal bus.
RESET, and if the problem remains, replace
the Web control unit.
52
Hi-O Communication Error
Web Hi-O unit disconnected from
the internal bus.
RESET, and if the problem remains, replace
the Hi-O control unit.