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9 Errors and Troubleshooting
9.1 Envision
®
Error Conditions:
Error conditions from meter are presented by a blinking red “!” next to the connect icon in the header of each screen.
The description of the error will appear in the “Meter Status” screen under error conditions. The following are error
conditions that may be displayed:
1) “Component Failure -Error #1”
a. Explanation - The battery gauge is displaying erroneous battery data, as a result of a charging chip
failure. This will affect battery cut-offs and accurate monitoring.
b. Solution – Call technical support at Elkins Earthworks® 330-725-7766.
2) “Component Failure -Error #2"
a. Explanation- The charging chip is not shutting off the charging process.
b. Solution - Call technical support at Elkins Earthworks® 330-725-7766.
3) “Component Failure -Error #3"
a. Explanation - The Envision is charging too slowly.
b. Solution - Call technical support at Elkins Earthworks® 330-725-7766.
4) “Component Failure -Error #4"
a. Explanation- The pump, manifold pressure sensor, or either of the two IR sensors have stopped
operating correctly and are not drawing any current.
b. Solution – Power down Envision® unit and reconnect to the handheld computer. If this does
not correct the problem, call technical support at Elkins Earthworks® 330-725-7766.
5) “Component Failure -Error #5"-
a. Explanation- Excessive current draw. Any number of parts may have failed due to a short or component
failure.
b. Solution – Power down Envision® unit and reconnect to the handheld computer. If this does
not correct the problem, call technical support at Elkins Earthworks® 330-725-7766.
6) “Component Failure -Error #6”
a. Explanation- One of the pressure sensors is reading out of spec, likely due to an overpressure situation
(blown sensor)
b. Solution – Try restoring the factory calibration on the pressure sensor calibration screen. If this
does not solve the problem, then power down Envision® unit and reconnect to the handheld
computer. If this does not correct the problem, call technical support at Elkins Earthworks®
330-725-7766.
7) “Component Failure -Error #7”
a. Explanation- Low flow condition
b. Solution – Check that the sample train hoses are not pinched. Check inline filters and make
sure that they are clear and free from debris and liquids. If this does not correct the problem,
call technical support at Elkins Earthworks® 330-725-7766.
8) “Component Failure -Error #8”
a. Explanation- Oxygen sensor is out of spec. Potentially bad sensor.
b. Solution – Restore factory calibration on O
2
sensor and recalibrate. If recalibration does not
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