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To speak to a technical support representative, dial the following (toll or
long distance charges may apply):
◗ U.S.: (310) 533-4018, 6
AM
to 8
PM
, Pacific Time, Monday through
Friday and 7
AM
to 4
PM
, Saturday
◗ Canada: (905) 709-2567, 6
AM
to 6
PM
, Pacific Time, Monday through
Friday and 7
AM
to 4
PM
, Saturday
Before you call, please have the following information ready:
◗ Product name and serial number (located on the back of the printer)
◗ Computer configuration
◗ Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories from
EPSON Accessories at (800) 873-7766 (U.S. sales only). Or visit our web
site at www.epsonsupplies.com (U.S. sales only). In Canada, please call
(800) 873-7766 for dealer referral
.
Automated telephone services
Service Access
EPSON SoundAdvice For pre-recorded answers to commonly asked questions
about EPSON products 24 hours a day, seven days a week,
call (800) 922-8911.
EPSON FaxAdvice™ Access EPSON’s technical information library by calling
(800) 922-8911. You must provide a return fax number to
use this service.
EPSON Referral Service For the location of your nearest Authorized EPSON Reseller
or Customer Care Center, call (800) 922-8911.
SM
If you need help
using another
manufacturer’s
software with an
EPSON product, see
the documentation
for that software for
technical support
information.
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