Epson Aculaser C1600 - Page 86

Symptom Cause Solution
There is
insufficient fusing
or the image
comes off when
rubbed.
The media is moist from
humidity.
Remove the moist media and replace it with new, dry media.
Unsupported media (wrong size,
thickness, type, etc.) is being
used.
Use Epson-approved media. See “Print Media” on page 25.
Media type is set incorrectly. When printing envelopes, labels, postcards, thick stock, or
letterheads, specify the appropriate media type in the
printer driver.
There are toner
smudges or
residual images.
One or more of the toner
cartridges are defective or
installed incorrectly.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
The temperature in the printer is
high.
On the Panel tab of the Remote Panel Program, start the
Calibration.
There are toner
smudges on the
back side of the
page (whether or
not it has been
duplexed).
The media path is dirty with
toner.
Print several blank sheets and the excess toner should
disappear.
One or more of the toner
cartridges are defective.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
The photoconductor unit is
defective.
Remove the photoconductor unit and check for damage. If it
is damaged, replace it.
Abnormal areas
(white, black, or
color) appear in a
regular pattern.
The print head window is dirty. Clean the print head window.
A toner cartridge may be
defective.
Remove the toner cartridges with the color causing the
abnormal image. Replace it with a new toner cartridge.
The photoconductor unit is
defective.
Remove the photoconductor unit and check for damage. If it
is damaged, replace it.
AcuLaser C1600 User’s Guide
Troubleshooting 86