Epson CW-C8000 Series - Roll Paper Is Jammed

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Roll Paper is Jammed

Open the paper cover.

Push the lever backward and open the top cover.

Caution

Do not touch the areas shown in the gure.

CW-C8000 Series User's Guide

Troubleshooting

Main Page

Table of Contents2
Before Use4
Manuals for this Product4
Downloading the Latest Version4
Viewing the Online Video Manual5
Symbols Used in this Guide5
About Models of this Product6
Gloss Black Ink/Matte Black Ink6
Product and Driver Versions7
How to Check the Product Version7
How to Check the Printer Driver Version7
Screens in this Manual7
Safety Precautions8
Cautions on Installation8
Cautions on Handling8
Cautions on Power Supply10
Cautions on Ink Packs10
Cautions on the Maintenance Box13
Caution Label14
Supported Paper15
Paper Form/Shape/Size15
Paper Type17
Paper that Cannot be Used18
Part Names and Functions19
Front19
Left Side20
Right Side (Connectors)21
Inside Front22
Inside Paper Path23
Operation Panel24
Operating Instructions Screen26
Basic Operation27
Turning on or off27
Turning the Power on27
Turning the Power off27
Checking the Printer Status28
Checking the Printer Status on the Printer Screen28
Checking the Printer Status by Printing Nozzle Check Patterns30
Checking the Printer Status by Printing Status Sheet30
Checking Network Connection and Settings31
Replacing the Ink Packs32
Checking Amount of Ink Remaining32
How to Replace the Ink Packs32
Replacing the Maintenance Box36
Checking the Amount of Empty Space in the Maintenance Box36
How to Replace the Maintenance Box36
Printer Driver Settings39
Media Definition40
Media Name40
Width40
Length40
Gap between Labels40
Media Form41
Left and Right Gap (Die-Cut Label/Full-Page Label/Continuous Paper)41
Left Gap (Tag)41
Right Gap (Tag)41
Label Edge to Hole Length (Tag)41
Media Coating Type41
Color Correction42
Spot Color Setting42
Settings for Paper Handling after Print42
Notification42
Pause43
Media Detection43
Loading and Replacing Paper44
Loading Roll Paper45
Loading Fanfold Paper50
How to Remove Paper54
Maintenance57
Cleaning the Exterior58
Cleaning the Auto Cutter59
Cleaning the Edge Guides60
Cleaning the Paper Pressure Rollers62
Cleaning the Gap Detector (Light Emitting Unit)64
Cleaning the Platen66
Cleaning the Print Head67
Printing Nozzle Check Patterns67
Running Print Head Cleaning68
Troubleshooting70
A Message Is Displayed on the Operation Panel70
Problems with Print Quality75
Vertical (Paper Width Direction) White Banding75
Horizontal (Printing Direction) White Banding75
White or Black Banding75
Printed Colors Are Wrong75
Blurred Printing, Characters Look Doubled, Misalignment of Print Position76
Paper Is Smeared or Smudged with Ink76
Paper Is Fed and Ejected, and an Error Occurs76
Paper Is Loaded, but Not Fed into the Printer76
Printing from a Computer Is Impossible or Becomes Suddenly Impossible77
Checking Whether the Printer Driver Is Installed77
The Printer Does Not Turn on77
Print Job Is Canceled on PC but "Printing" Message on Printer Does Not Disappear77
Roll Paper Is Jammed78
Fanfold Paper Is Jammed83
Specifications88
Product Specifications88
Electrical Specifications88
Overall Dimensions89
Environmental Specifications91
Paper Specifications92
Ink Packs93
Maintenance Box94
Rewinder (TU-RC8000)94
Appendix95
Consumables and Options95
Ink Packs95
Maintenance Box96
Rewinder97
Restriction of Use102
Notes103
Trademarks103

Epson CW-C8000 Series - Roll Paper Is Jammed

Table of Contents

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