Epson CW-C8000 Series - Troubleshooting; A Message Is Displayed on the Operation Panel

Troubleshooting
is chapter describes how to resolve problems. For troubleshooting information that is not described here, see the
CW-C8000 Series Technical Reference Guide.
A Message is Displayed on the Operation Panel
Message Solution and Reference
Information
Paper feed error.
Load the paper or change the media
source setting.
Use paper that matches the Media Source and Media Form settings. Or
change the Media Source and Media Form settings to match them with the
loaded paper.
U “Printer Driver Settings” on page 39
Information
Cannot detect the paper specied by the
Media Detect setting.
Load paper that matches the setting or
change the setting.
Use paper that matches the Media Detect settings. Or change the Media
Detect settings to match them with the loaded paper.
U “Printer Driver Settings” on page 39
(On the home screen)
Load paper.
Load paper.
U “Loading and Replacing Paper” on page 44
Information
The media size loaded does not match
the size set in the media layout settings.
Check the instructions to replace the
media or cancel printing to change the
media layout settings.
Load media that matches the print area size. Or change the print area to match
it with the media size.
U “Loading and Replacing Paper” on page 44
Information
Failed to detect labels. Reload the paper
following the operating instructions, or
restart printing.
Remove the paper, and then load the paper again.
U “How to Remove Paper” on page 54
U “Loading and Replacing Paper” on page 44
No paper
The roll paper is not loaded.
Load roll paper.
U “Loading and Replacing Paper” on page 44
No paper
The fanfold paper is not loaded.
Load fanfold paper.
U “Loading and Replacing Paper” on page 44
Information
Paper jam.
Remove the jammed paper and then load paper.
U “Roll Paper is Jammed” on page 78
U “Fanfold Paper is Jammed” on page 83
CW-C8000 Series User's Guide
Troubleshooting
70