Epson CW-C8000 Series - Page 71

Message Solution and Reference
Information
The paper is not loaded correctly.
Remove the paper from the paper guide
unit, close the paper cover, and then
press the "Pause" button.
Remove the paper, and then load the paper again.
U “How to Remove Paper” on page 54
U “Loading and Replacing Paper” on page 44
Depending on the condition of the end of the roll paper, this error may occur
because the printer cannot detect that the paper has run out. Check the
condition of the end of the roll. For more details, see the CW-C8000 Series
Technical Reference Guide.
Make sure that the light-receiving detector adjustment tab and the
light-emitting detector adjustment tab are in the same position.
If this does not resolve the problem, calibrate the detector.
For more details, see the CW-C8000 Series Technical Reference Guide.
Information
Pattern 1
Calibration failed.
Conrm
the setting and try again.
Pattern 2
Calibration failed.
Press the "Dismiss" button.
Then reload or replace the paper.
Make sure that the paper loaded in the printer matches the paper detection
method (gap or black mark), and reset the paper.
U “Loading and Replacing Paper” on page 44
Calibration is impossible if Gap Between Labels exceeds 6 mm {0.24 in.}.
U “Supported Paper” on page 15
If the error still occurs, the detector cannot handle the paper. Replace the paper.
Information
The paper has already been cut and
cannot be cut.
This error occurs when you press the Cut button at the position where the
paper is already cut.
Feed the paper by printing or pressing the Feed button to enable the Cut
button.
Maintenance Error
The ink pack is not installed correctly.
Install an ink pack with a sucient amount of ink remaining.
U “How to Replace the Ink Packs” on page 32
(On the home screen, an exclamation
mark appears on the ink levels)
It is almost time to replace the ink pack. Prepare a new ink pack for
replacement.
If you continue to use the ink pack that is low on ink, you may be required to
replace it during printing.
U “How to Replace the Ink Packs” on page 32
The removed ink pack can be installed again and used until you are prompted
to replace it.
Ink levels are not enough for
Initialization.
Install ink pack(s) with sucient ink remaining.
U “How to Replace the Ink Packs” on page 32
Information
You need to replace the following ink
pack(s).
Install an ink pack with a sucient amount of ink remaining.
U “How to Replace the Ink Packs” on page 32
Maintenance Error
Cannot recognize the ink pack.
Select “Next” to clear the error.
Reinstall the ink pack.
If the error reoccurs, replace the ink pack with a new one.
U “How to Replace the Ink Packs” on page 32
CW-C8000 Series User's Guide
Troubleshooting
71