Epson CW-C8000 Series - Page 72

Message Solution and Reference
Information
You have not installed genuine Epson ink
packs.
For the best performance of the printer, it is recommended to use genuine
Epson ink packs.
Use of non-genuine Epson products can adversely aect the printer and print
quality and prevent the printer from realizing its maximum performance.
Epson cannot guarantee the quality and reliability of non-genuine Epson
products.
Repairs for any damage or breakdown of this product due to the use of
non-genuine Epson products will not be free of charge even if the warranty
period is still valid.
Information
The ink packs are not compatible with
the printer.
Because the installed ink packs are not the ones for this printer, an error such as
a ink pack detection error may occur.
Maintenance Error
Maintenance Box not installed.
Product Number: SJMB7500
Install a new maintenance box.
U “How to Replace the Maintenance Box” on page 36
Maintenance Error
Cannot recognize the Maintenance Box.
Product Number: SJMB7500
Reinstall the maintenance box.
If the error reoccurs, replace the maintenance box with a new one.
U “How to Replace the Maintenance Box” on page 36
(On the home screen)
The Maintenance Box is nearing end of its
service life.
It is almost time to replace the maintenance box. Prepare a new maintenance
box for replacement.
When a message saying “The Maintenance Box is at the end of its service life.
You need to replace it.” is displayed, replace the maintenance box.
U “How to Replace the Maintenance Box” on page 36
Maintenance Error
The Maintenance Box is at the end of its
service life.
You need to replace it.
Product Number: SJMB7500
Replace the maintenance box with a new one.
U “How to Replace the Maintenance Box” on page 36
Information
Memory Full. Document was not printed.
Contact your system administrator and delete unnecessary les.
Printer Error
Turn on the printer again.
See your documentation for more details.
XXXXXX
1. Turn o the printer.
2. Check that there is no paper jam or foreign materials near the ejection slot.
3. Turn the printer on.
If the printer error still occurs, contact qualied service personnel for advice.
When contacting, tell the person the “XXXXXXXX” (a 6- or 8-digit alphanumeric
code).
Information
Cannot start cleaning because ink is low.
Printer features except cleaning are
available.
When running the cleaning, install ink packs with a sucient amount of ink
remaining.
U “How to Replace the Ink Packs” on page 32
CW-C8000 Series User's Guide
Troubleshooting
72