Message Solution and Reference
Information
Cannot start cleaning because the
Maintenance Box is near full.
Printer features except cleaning are
available.
When performing cleaning, install a maintenance box with sucient free space.
U “Replacing the Maintenance Box” on page 36
Information
Paused
The print quality may decrease because
the nozzles are clogged.
The print quality may decrease because the nozzles are clogged. If it is not
acceptable, run Print Head Cleaning.
U “Cleaning the Print Head” on page 67
Information
The print quality may decrease because
the status of nozzles cannot be detected.
The automatic nozzle check function is disabled, which may result in poor print
quality. Enable the setting if necessary.
The printer is also able to complement missing dots caused by clogged nozzles
using adjacent nozzles if a total of 16 or fewer nozzles are clogged.
For more details, see the CW-C8000 Series Technical Reference Guide.
Error Message
The connection between your network
and the printer is unstable.
You may be able to solve this problem by
disabling the IEEE802.3az (Energy
Ecient Ethernet) function.
See your documentation for more details.
When connecting to a wired LAN using a device that supports IEEE802.3az
(Energy Ecient Ethernet), the connection may become unstable, the
connection may not be possible, or the communication speed may slow down.
Follow the steps below to disable the IEEE802.3az function on your computer
and printer.
1. Disconnect the LAN cables from the computer and printer respectively.
2. If the IEEE802.3az function has been enabled on your computer, disable it.
3. Connect the computer and printer directly with a LAN cable.
4. On the printer, select Menu - General Settings - Network Settings -
Connection Check to check the IP address of the printer.
5. Start WebCong on the computer.
Start your web browser and enter the IP address of the printer.
6. Select the Network Settings tab, then Ethernet.
7. Set IEEE 802.3az to
O
.
8. Click Next.
9. Click Apply.
10. Disconnect the LAN cable from the computer and printer.
11. If you disabled IEEE802.3az on your computer in step 2, enable it.
12. Connect the LAN cables you disconnected in step 1 to the computer and
printer.
If the problem still occurs, a device other than the printer may be causing the
problem.
(On the home screen)
Maintenance Request:
Replace Parts Soon
XXXXXXXX
You will need to replace the parts.
Contact qualied service personnel for advice. When contacting, tell the person
the “XXXXXXXX” (a 6- or 8- digit alphanumeric code).
This message cannot be cleared until the part is replaced. If the part reaches the
end of its service life, printing is disabled.
CW-C8000 Series User's Guide
Troubleshooting
73