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• Make sure the battery has enough power (DS-80W).
• Make sure the Wi-Fi switch is in the Wi-Fi position or connect to the computer using the USB
cable. Otherwise, the scanner may turn off (DS-80W).
• If the scanner does not turn off when running on the battery, disconnect the USB cable and press the
reset button on the bottom of the scanner (DS-80W).
Parent topic: Solving Scanning Problems
Related tasks
Changing the Power Save Settings
Charging the Battery (DS-80W)
Scanner Button Does Not Work as Expected
If the scanner button does not start the correct program or perform the correct action, try these solutions:
• You cannot scan using the start button over a wireless connection. Connect the scanner using a
USB cable before scanning from the button on your scanner (DS-80W).
• Check the USB cable connection between the computer and scanner.
• Check that the correct scanner is selected using the Epson Scan 2 Utility.
• In Windows, be sure that the scanner is listed under Imaging Devices in the Device Manager.
• Make sure you have assigned the correct job to the scanner button and change it, if necessary.
• Check the status of the lights and make sure the scanner is ready to scan.
• Make sure Epson Scan 2 and other applications are installed correctly. If necessary, uninstall and
reinstall it.
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