90
• Avoid scanning in direct sunlight.
Note: If you are scanning a plastic card with a shiny surface, a line may appear in the scan.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Cleaning Inside Your Scanner
Calibrating Your Scanner
Scanned Image is Cropped
If the edges of a scanned image are cropped, try the following solutions:
• Select Auto Detect as the Document Size setting in Epson Scan 2, Document Capture Pro, or
Document Capture.
• If the document size is not detected correctly using the Auto Detect setting, select the size of your
original from the Document Size list.
Note: If the size you want to scan is not on the list, select Customize to create it manually (Windows
only).
• In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and adjust the
cropping area shown in the Crop Margins for Size "Auto" setting.
• In Epson Scan 2, select the Advanced Settings tab. Set the Edge Fill setting to None.
• Document Capture Pro (Windows): Select Scan Settings > Detailed Settings from the Scan
window. Select Document Size and then select the Auto Detect setting.
• Document Capture (Mac): Click the Scan button and select Main Settings from the Scan
window. Select Document Size and then adjust the cropping area shown in the Crop Margins for
Size "Auto" setting.
Parent topic: Solving Scanned Image Quality Problems
Resetting the Epson Scan 2 Settings
If you continue to experience image quality problems after trying all possible solutions, you may need to
reset the Epson Scan 2 settings using the Epson Scan 2 Utility.
1. Do one of the following to start the Epson Scan 2 Utility:
• Windows 10: Click > EPSON > Epson Scan 2 Utility.
To Next Page
Loading...
Need help?
General
