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Parent topic: Solving Scanning Problems
Related references
Original Document Specifications
Receipt Specifications
Special Original Specifications
Plastic Card Specifications
Where to Get Help
Related tasks
Loading Originals in the Input Slot
Cleaning Inside Your Scanner
Scanning is Slow
If scanning becomes slow, try these solutions:
• Scan your original at a lower resolution, if possible.
• Make sure your system meets the requirements for your operating system. If you are scanning a high-
resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory or reduce the resolution.
• If you are scanning over a wireless network, factors such as interference, network traffic, or weak
signal strength may affect your scanning speed (DS-80W).
• Computers with USB 2.0 (Hi-Speed) ports can scan faster than those with USB 1.1 ports. If you are
using a USB 2.0 port with the scanner, make sure it meets the system requirements.
• Scanning may take longer if the battery is low. Charge the battery from a computer with a USB
connection (DS-80W).
Parent topic: Solving Scanning Problems
Related references
Windows System Requirements
Mac System Requirements
Cannot Send Scans to a Cloud Service
If you cannot send a scan to a cloud service, try these solutions:
• Make sure the login information you entered for the cloud service is correct.
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