c
Important:
Make sure there is no paper inside the scanner.
5.
Close the scanner cover.
Related Information
& “Multiple Originals Are Fed (Double Feed)” on page 194
& “Paper Protection Does not Work Correctly” on page 196
The Original Jams in the Scanner Frequently
If the original jams in the scanner frequently, try the following.
❏ Select Slow on the control panel to slow down the scanning speed.
Select Settings from the home screen > Scanner Settings > Slow, and then set it to On.
❏ Clean the rollers inside the scanner.
❏ If the ejected originals get stuck in the output tray, store the output tray and do not use it.
Related Information
& “Cleaning Inside the Scanner” on page 172
& “Multiple Originals Are Fed (Double Feed)” on page 194
& “Paper Protection Does not Work Correctly” on page 196
Paper Protection Does not Work Correctly
Depending on the original and the level you set, this feature may not work correctly.
❏ Select O to disable the feature when scanning plastic cards or thick paper.
❏ When misdetection occurs frequently, lower the level of this feature.
❏ If your original is damaged, check that this feature is enabled. If it is already enabled, increase the level of
protection for the feature.
Related Information
& “Scanner Settings” on page 167
& “Removing Jammed Originals from the Scanner” on page 194
The Originals Get Dirty
Clean the inside of the scanner.
Related Information
& “Cleaning Inside the Scanner” on page 172
Solving Problems
>
Paper Feeding Problems
>
The Originals Get Dirty
196
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