Epson DS-80W

Note:
❏ If a piece of paper gets stuck in the roller and remains inside the scanner, remove it slowly with a pair of tweezers in the
direction of the output slot. If you cannot remove it, contact your local dealer.
❏ Do not pull the jammed paper too forcefully, otherwise the document may be damaged slightly.
❏ Epson Smart Panel does not support scanning for long paper.
The Originals Get Dirty
Clean the inside of the scanner.
Related Information
& “Cleaning Inside the Scanner” on page 69
Scanning Takes a Long Time
❏ When the resolution is high, scanning may take some time.
❏ Computers with USB 2.0 (Hi-Speed) ports can scan faster than those with USB 1.1 ports. If you are using a USB
2.0 port with the scanner, make sure it meets the system requirements.
❏ When using security soware, exclude the TWAIN.log le from monitoring, or set the TWAIN.log as a read-
only le. For more information on your security soware’s functions, see the help and so on supplied with the
soware. e
TWAIN.log
le
is saved in the following locations.
❏ Windows 10/Windows 8.1/ Windows 8/ Windows 7/ Windows Vista:
C:\Users\(user name)\AppData\Local\Temp
❏ Wind o w s X P :
C:\Documents and Settings\(user name)\Local Settings\Temp
❏ Scanning may take some time depending on the strength of the Wi-Fi signal.
❏ When the battery is nearly empty, scanning may take some time. Charge the battery from a computer with a
USB connection.
Scanned Image Problems
Streaks Appear in the Scanned Image
Streaks may appear in the image when trash or dirt gets into the scanner.
❏ Clean the inside of the scanner.
❏ Remove any trash or dirt that adheres to the original.
❏ Avoid operating the scanner in direct sunlight, otherwise streaks may appear in the image.
User's Guide
Solving Problems
77