Cannot Connect from Devices Even Though Network Settings are No
Problems
If you cannot connect from the computer or smart device to the scanner even though network settings of the
scanner are no problem, see the following.
❏ When you are using multiple wireless routers at the same time, you may not be able to use the scanner from the
computer or smart device depending on the settings of the wireless routers. Connect the computer or smart
device to the same wireless router as the scanner.
Disable the tethering function on the smart device if it is enabled.
❏ You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices
are connected to dierent SSIDs on the same wireless router. Connect the computer or smart device to the same
SSID as the scanner.
User's Guide
Solving Problems
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