Home > Solving Problems
Problems Indicated by the Status Light
Make sure the scanner is connected to your computer properly. See the Start Here sheet for instructions on
connecting the scanner to your computer.
Try to rescan the document.
Make sure the scanner software is fully installed. See the Start Here sheet for instructions on installing the
scanner software.
Make sure the scanner and/or the optional Transparency Unit transportation lock is unlocked. If it is locked,
slide the lock to the unlock position.
Turn off the scanner, then turn it on again. If the error lights are still flashing, the scanner may be
malfunctioning, or the scanner light source may need to be replaced. Contact Epson for details.
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