Epson L6570 Series - Where to Get Help

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Where to Get Help

Technical Support Web Site..........................................456

Contacting Epson Support...........................................456

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Table of Contents2
Guide to this Manual7
Introduction to the Manuals7
Searching for Information7
Printing Only the Pages You Need8
About this Manual8
Marks and Symbols8
Notes on Screenshots and Illustrations9
Operating System References9
Trademarks10
Copyright10
Important Instructions12
Safety Instructions13
Safety Instructions for Ink14
Printer Advisories and Warnings14
Advisories and Warnings for Setting up the Printer14
Advisories and Warnings for Using the Printer15
Advisories and Warnings for Using the Touchscreen15
Advisories and Warnings for Using the Printer with a Wireless Connection15
Advisories and Warnings for Transporting or Storing the Printer16
Protecting Your Personal Information16
Part Names and Functions17
Front18
Inside20
Rear21
Guide to the Control Panel22
Control Panel23
Home Screen Configuration23
Guide to the Network Icon25
Menu Screen Configuration25
Job/Status Screen Configuration26
Entering Characters27
Viewing Animations27
Loading Paper29
Paper Handling Precautions30
Paper Size and Type Settings30
List of Paper Type31
Loading Paper31
Loading Pre-Punched Paper32
Loading Long Papers33
Placing Originals34
Placing Originals35
Originals that Are Not Supported by the ADF36
Inserting and Removing a Memory Device37
Inserting an External USB Device38
Removing an External USB Device38
Sharing Data on a Memory Device39
Printing40
Printing Documents41
Printing from a Computer - Windows41
Printing from a Computer - Mac os64
Printing Documents from Smart Devices (Ios)72
Printing Documents from Smart Devices (Android)74
Printing on Envelopes75
Printing on Envelopes from a Computer (Windows)75
Printing on Envelopes from a Computer (Mac OS)75
Printing Photos76
Printing JPEG Files from a Memory Device76
Printing TIFF Files from a Memory Device77
Printing Web Pages78
Printing Web Pages from a Computer78
Printing Web Pages from Smart Devices78
Printing Using a Cloud Service79
Registering to Epson Connect Service from the Control Panel79
Copying81
Available Copying Methods82
Copying Originals82
Copying on 2-Sides82
Copying by Enlarging or Reducing83
Copying Multiple Originals Onto One Sheet84
Copying in Page Order85
Copying Originals Using Good Quality85
Copying ID Card86
Basic Menu Options for Copying86
Color Mode86
Density86
Paper Setting87
Reduce/Enlarge87
Original Type87
2-Sided87
Advanced Menu Options for Copying88
Multi-Page88
Original Size88
Finishing88
Orientation (Original)88
Image Quality89
Binding Margin89
Reduce to Fit Paper89
Remove Shadow89
Remove Punch Holes89
ID Card Copy89
Scanning90
Available Scanning Methods91
Scanning Originals to a Network Folder91
Destination Menu Options for Scanning to a Folder92
Scan Menu Options for Scanning to a Folder93
Scanning Originals to an Email94
Recipient Menu Options for Scanning to an Email95
Scan Menu Options for Scanning to an Email95
Scanning Originals to a Computer97
Scanning Originals to a Memory Device98
Basic Menu Options for Scanning to a Memory Device98
Advanced Menu Options for Scanning to a Memory Device99
Scanning Originals to the Cloud100
Basic Menu Options for Scanning to the Cloud100
Advanced Menu Options for Scanning to the Cloud101
Scanning Using WSD102
Setting up a WSD Port102
Scanning Originals to a Smart Device104
Faxing105
Before Using Fax Features106
Overview of this Printer's Fax Features106
Feature: Sending Faxes106
Feature: Receiving Faxes107
Feature: PC-FAX Send/Receive (Windows/Mac OS)109
Features: Various Fax Reports109
Feature: Status or Logs for Fax Jobs109
Feature: Fax Box110
Feature: Security When Sending and Receiving Faxes110
Features: Other Useful Features110
Sending Faxes Using the Printer111
Selecting Recipients111
Various Ways of Sending Faxes112
Receiving Faxes on the Printer119
Receiving Incoming Faxes119
Receiving Faxes by Making a Phone Call120
Saving and Forwarding Received Faxes122
Viewing Received Faxes Saved in the Printer on the LCD Screen123
Menu Options for Faxing124
Recipient124
Fax Settings125
More127
Menu Options for Fax Box128
Inbox/Confidential128
Stored Documents130
Polling Send/Board131
Checking the Status or Logs for Fax Jobs135
Displaying Information When Received Faxes Are Unprocessed (Unread/Not Printed/Not Saved/Not Forwarded)135
Checking Fax Jobs in Progress136
Checking the Fax Job History136
Reprinting Received Documents137
Sending a Fax from a Computer137
Sending Documents Created Using an Application (Windows)137
Sending Documents Created Using an Application (Mac OS)140
Receiving Faxes on a Computer141
Saving Incoming Faxes on a Computer142
Canceling the Feature that Saves Incoming Faxes to the Computer142
Checking for New Faxes (Windows)142
Checking for New Faxes (Mac OS)144
Maintaining the Printer145
Checking the Status of Consumables146
Improving Print, Copy, Scan, and Fax Quality146
Adjusting the Print Quality146
Checking and Cleaning the Print Head147
Running Power Cleaning148
Preventing Nozzle Clogging150
Aligning the Print Head (Control Panel)150
Cleaning the Paper Path for Ink Smears151
Cleaning the Scanner Glass151
Cleaning the ADF152
Cleaning the Printer154
Cleaning Spilled Ink155
Checking the Total Number of Pages Fed through the Printer155
Checking the Total Number of Pages Fed through the Printer (Control Panel)156
Saving Power156
Saving Power (Control Panel)156
Installing or Uninstalling Applications Separately156
Installing the Applications Separately157
Adding the Printer (for Mac os Only)159
Uninstalling Applications159
Updating Applications and Firmware161
Transporting and Storing the Printer163
Solving Problems169
The Printer Does Not Work as Expected170
The Printer Does Not Turn on or off170
Power Turns off Automatically170
Paper Does Not Feed Properly170
Cannot Print175
Cannot Start Scanning191
Cannot Send or Receive Faxes203
Error Code Is Displayed on the Status Menu219
Cannot Operate the Printer as Expected223
A Message Is Displayed on the LCD Screen227
Paper Gets Jammed229
Preventing Paper Jams229
It Is Time to Refill the Ink230
Ink Bottle Handling Precautions230
Refilling the Ink Tanks231
It Is Time to Replace the Maintenance Box235
Maintenance Box Handling Precautions235
Replacing a Maintenance Box235
Printing, Copying, Scanning, and Faxing Quality Is Poor237
Print Quality Is Poor237
Copy Quality Is Poor246
Scanned Image Problems253
The Quality of the Sent Fax Is Poor256
Received Fax Quality Is Poor258
Cannot Solve Problem after Trying All Solutions258
Cannot Solve Printing or Copying Problems258
Adding or Replacing the Computer or Devices260
Connecting to a Printer that Has Been Connected to the Network261
Using a Network Printer from a Second Computer261
Using a Network Printer from a Smart Device262
Re-Setting the Network Connection262
When Replacing the Wireless Router262
When Changing the Computer263
Changing the Connection Method to the Computer264
Making Wi-Fi Settings from the Control Panel266
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)268
About Wi-Fi Direct268
Connecting to an Iphone, Ipad or Ipod Touch Using Wi-Fi Direct269
Connecting to Android Devices Using Wi-Fi Direct272
Connecting to Devices Other than Ios and Android Using Wi-Fi Direct274
Disconnecting Wi-Fi Direct (Simple AP) Connection278
Changing the Wi-Fi Direct (Simple AP) Settings such as the SSID278
Checking the Network Connection Status279
Checking the Network Connection Status from the Control Panel279
Printing a Network Connection Report280
Printing a Network Status Sheet286
Checking the Network of the Computer (Windows Only)286
Product Information288
Paper Information289
Available Paper and Capacities289
Unavailable Paper Types294
Consumable Products Information294
Ink Bottle Codes294
Maintenance Box Code295
Software Information295
Software for Printing295
Software for Scanning299
Software for Faxing299
Software for Package Creation300
Software for Making Settings or Managing Devices301
Software for Updating303
Settings Menu List304
General Settings304
Print Counter324
Supply Status324
Maintenance325
Language326
Printer Status/Print326
Contacts Manager327
User Settings327
Product Specifications327
Printer Specifications327
Scanner Specifications329
ADF Specifications329
Fax Specifications329
Using Port for the Printer330
Interface Specifications332
Network Specifications332
Supported Third Party Services335
Memory Device Specifications335
Supported Data Specifications336
Dimensions336
Electrical Specifications336
Environmental Specifications337
Installation Location and Space338
System Requirements338
Regulatory Information339
Standards and Approvals339
Restrictions on Copying340
Administrator Information341
Connecting the Printer to the Network342
Before Making Network Connection342
Panel344
Settings to Use the Printer346
Using the Print Functions346
Setting up Airprint352
Configuring a Mail Server353
Setting a Shared Network Folder357
Making Contacts Available373
Preparing to Scan384
Making Fax Features Available386
Making Basic Operation Settings for the Printer401
Problems When Making Settings404
Managing the Printer405
Introduction of Product Security Features405
Administrator Settings406
Restricting Available Features415
Disabling the External Interface417
Monitoring a Remote Printer418
Backing up the Settings420
Advanced Security Settings421
Security Settings and Prevention of Danger421
Controlling Using Protocols423
Using a Digital Certificate427
SSL/TLS Communication with the Printer432
Encrypted Communication Using Ipsec/Ip Filtering433
Connecting the Printer to an IEEE802.1X Network445
Solving Problems for Advanced Security448
Where to Get Help455
Technical Support Web Site456
Contacting Epson Support456
Before Contacting Epson456
Help for Users in Europe456
Help for Users in India456

Epson L6570 Series - Where to Get Help

Table of Contents

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