The paper is curled.
Solutions
If the paper is curled or the edges of the paper are folded, it may touch the print head and be fed at an
angle.
Place the paper on a at surface to check if it is curled. If it is, atten it.
The paper is loaded incorrectly.
Solutions
Load paper in the correct direction, and slide the edge guide against the edge of the paper.
& “Loading Paper in the Rear Paper Feeder” on page 28
Paper Is Smeared or Scued
e following causes can be considered.
Paper is loaded incorrectly.
Solutions
When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the
paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.
& “Loading Paper in the Rear Paper Feeder” on page 28
The paper path is smeared.
Solutions
When vertical banding (horizontal to the printing direction) appears, or the paper is smeared, clean the
paper path.
& “Cleaning the Paper Path for Ink Smears” on page 71
The paper is curled.
Solutions
Place the paper on a at surface to check if it is curled. If it is, atten it.
The print head is rubbing the surface of the paper.
Solutions
When printing on thick paper, the print head is close to the printing surface and the paper may be
scued. In this case, enable the reduce scu setting. If you enable this setting, print quality may decline or
printing may slow down.
Solving Problems
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Printing, Copying, and Scanning Quality is Poor
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Print Quality is Poor
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