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Chapter 3 Handling
Cleaning the Thermal Head
Epson recommends cleaning the thermal head to maintain receipt print quality. We recommend cleaning
periodically (about once every 3 months).
1
Turn off the printer.
2
Disconnect the USB-C cable, if it is connected.
3
Open the roll paper cover and then remove roll paper.
4
Clean the thermal head with a cotton swab moistened with alcohol solvent (ethanol
or isopropyl alcohol).
5
When the cleaned area is completely dry, load the roll paper and close the roll paper
cover.
• After printing, the thermal head and its surroundings can be very hot. Be careful not to touch it
and to let it cool before you clean it.
• Do not damage the thermal head by touching it with your fingers or any hard object.
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