Maintenance and Troubleshooting 69
Replacing the Battery
You can purchase a replacement lithium-ion battery
(B32B818262) from an Epson authorized reseller.
To find the nearest reseller, call 800-GO-EPSON
(800-463-7766). Or you can purchase online at
www.epsonstore.com (U.S. sales) or www.epson.ca
(Canadian sales).
Where To Get Help
Epson provides these technical support services:
Internet Support
Visit Epson’s support website for solutions to common
problems with your viewer. You can download software and
documentation, get FAQs and troubleshooting advice, or
e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following
information ready:
❍ Product name (Epson P-5000)
❍ Product serial number (located on the bottom of the
viewer)
❍ Proof of purchase (such as a store receipt) and date of
purchase
❍ Computer configuration
❍ Description of the problem
Then call:
❍ U.S.: (562) 276-4303, 6 AM to 6 PM, Pacific Time,
Monday through Friday.
❍ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time,
Monday through Friday.
Toll or long distance charges may apply.
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