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PictureMate sounds as though it is printing, but
nothing prints.
● PictureMate may be preparing to print.
● Make sure the print head nozzles are not clogged.
To clean the print head, see page 49.
● PictureMate won’t work properly if it’s tilted or at
an angle. Place it on a flat, stable surface that
extends beyond the printer base in all directions.
● Make sure paper is not jammed and is loaded
correctly so it can feed into PictureMate. Make
sure the handle is not resting on the paper. See
page 5 for paper loading instructions.
Your memory card does not work correctly.
● Make sure you are using a compatible memory
card. See page 6.
● Make sure only one card is inserted at a time.
PictureMate does not read from multiple cards at
once.
● Photos must be in JPEG or Uncompressed TIFF
format and taken with a DCF-compliant camera.
● PictureMate cannot read progressive-scan JPEG
files or RAW files.
● PictureMate can recognize and print the first 999
photos on your memory card.
Printing is too slow.
If you are using PictureMate in a hot or sunny location,
move it to a cooler location, then try printing again.
For faster printing, try these tips:
● Photos with borders print faster than borderless
photos.
● Before you print, press the Menu button and
select Fix Photos. Then select Auto Correct and
make sure it is set to None.
● JPEG photo files print faster than Tiff files.
Photo Quality Problems
You see banding (light lines) in your prints.
● The print head nozzles may need cleaning; see
page 49.
● Make sure the glossy side of the paper is face up.
● The photo cartridge may need replacing. To
replace the cartridge, see page 34.