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• If the other solutions do not solve the problem, reset all of the projector settings using the options on
the Reset menu.
Parent topic: Solving Image or Sound Problems
Related references
Image Quality Settings - Image Menu
Projector Setup Settings - Extended Menu
Projector Setup Settings - ECO Menu
Projector Reset Options - Reset Menu
Related tasks
Shutting Off the Picture and Sound Temporarily
Solutions When Image is Incorrect Using the USB Display Function
If no image appears or if the image appears incorrectly using the USB Display function, try the following
solutions:
• Press the USB button on the remote control.
• Make sure the USB Display software has installed correctly. Install it manually if necessary.
• On a Mac, select the USB Display icon in the Dock or from the Applications folder.
• For images projected with Windows Media Center, reduce the screen size from full screen mode.
• For images projected from applications using Windows DirectX, turn off DirectX functions.
• If the mouse cursor flickers, select Make the movement of the mouse pointer smooth in the Epson
USB Display Settings program on your computer.
• Turn off the Transfer layered window setting in the Epson USB Display Settings program on your
computer.
• If you are projecting using the WUXGA (1920 × 1200) video format and change the computer
resolution during projection, the video quality and performance may decline.
• Make sure you are using the most recent version of the USB Display software. You can download the
latest version from the Epson web site. Go to epson.com/support (U.S.) or epson.ca/support (Canada)
and select your projector.
Parent topic: Solving Image or Sound Problems
Related tasks
Connecting to a Computer for USB Video and Audio
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