c
5.
Repack the printer and power cord and place them in the
original box.
6.
Keep the printer flat in the box during transport.
7.
If the print quality is poor after transport, clean the print
head. See “Cleaning the Print Head.”
Troubleshooting
Most problems you may have with your printer have simple
solutions. Find your problem in this section and follow the
recommended steps. If you cannot solve your problem, contact
your dealer or a qualified service person for assistance.
Error indicators
Some problems are identified with a pattern of error indicators,
as listed in this table:
DATA light
PAPER OUT light PAUSE light
Error status
0
0 Paper out
6
0
--
Paper jam
ij
ij
0 No ink cartridge
a
0
ij
Carriage error
I
I
I
All panel lights flashing Fatal ink system error
On 0 Off
0
Flashing
6
Paper out
No paper is loaded in the printer. Load paper again and press
the
PAUSE
button to set the
PAUSE
light off.
Maintenance and Troubleshooting
3-5
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