Epson Stylus Pro 3800/3800C/3850/3880/3885/3890 Revision C
TROUBLE SHOOTING Remedies for Service Call Error 80
1A37 Thermistor sensor error The head FFC is not correctly connected. Check the head FFC, and reconnect it correctly.
The head thermistor detected the head temperature fell outside the
specified range.
Replace the print head.
See 4.3.9.5 PRINT HEAD on page 161.
The head thermistor is broken.
1A38 Transistor ambient temp. error The transistor is broken. Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
The thermistor detected a temperature outside the specified range.
1A40 IC22 error The destination setting is wrong. Correct the destination setting.
2000 NVRAM error An NVRAM erase or write error has occurred. Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
2002 SDRAM error An SDRAM read/write error has occurred. Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
2003 FLASH BOOT SUM CHECK error Failed to install the firmware. Reinstall the firmware.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
The FlashROM is broken. Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
2009 FLASH SUM CHECK error Failed to install the firmware. Reinstall the firmware.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
The FlashROM is broken. Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
200A Firmware loading error The SDRAM is broken. Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
200B Insufficient internal memory There is something wrong with the firmware. Install a normal firmware.
3000 AC power line shut-off The AC power was shut off due to a power failure, unplugged,
power supply board failure, or main board failure.
Check the power cable (from the power outlet to the socket on the
printer) for poor connection or breaks.
Replace the power supply board (BOARD ASSY., POWER
SUPPLY).
See 4.3.4.2 BOARD ASSY., POWER SUPPLY on page 117.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
Error Code Error Name Description Remedy
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