2-8   Troubleshooting Guide Rev.B
Confidential
Test Points on the Printer Mechanism
Before you replace the main circuit board to see if the printer is repaired, you need to check the 
printer mechanism.  If the motor or the coils are shorted, replacing the main circuit board will 
not fix the problem.  The following explains how to test the motors and coils.
        Table 2-6 Test points on the printer mechanism 
Name of 
Mechanism Part Name Internal Element Function Where to Check Normal Status
Thermal 
mechanism 
assembly
Cutter motor sub-
assembly
DC brush motor Autocutter drive Remove the cable 
connector 
connected to 
CN8 on the main 
circuit board.  Test 
between +  and -.
There is 
continuity.  
(Aproxinately
38 ± 3.8Ω)
Paper feed 
motor
4-phase stepping 
motor
Receipt paper 
feed
Remove the cable 
connector 
connected to 
CN9 on the main 
circuit board.  Test 
between pin 1 
and pin 2 and 
between pin 3 
and pin 4.
Approximately 
2.6 Ω (per 
phase)
A
ROTOR
B
AB