Chapter 4 Handling
63
4
Removing Jammed Paper
1
Turn off the printer and press the cover open lever to open the roll paper
cover.
2
Remove the jammed paper, reinstall the roll, and close the roll paper
cover.
Cleaning the Thermal Head
Epson recommends cleaning the thermal head periodically (generally every 3 months) to
maintain receipt print quality.
Turn off the printer and open the printer cover. Clean the thermal elements of the thermal head
with a cotton swab moistened with an alcohol solvent (ethanol or IPA).
CAUTION
Do not touch the thermal head (See"Cleaning the Thermal Head" on page 63.)
because it can be very hot after printing.
CAUTION
After printing, the thermal head can be very hot. Do not touch it and let it cool before
you clean it. Do not damage the thermal head by touching it with your fingers or any
hard object.
Thermal head
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