TM-U220II User’s Manual 13
English
Troubleshooting
Printing stops before all the lines are printed or the printer prints the same line
repeatedly
If the correct power supply unit is not used, the printer cannot operate
correctly. Make sure the correct power supply unit is connected to the
printer, referring to the table below:
No lights on the control panel
Check the power supply cable connections and the power outlet.
(ERROR) LED is flashing or lit
❏ The print head temperature may be too high or low. Wait until the
print head cools or warms and the printer resumes printing
automatically.
❏ Make sure that the roll paper cover is properly closed.
❏ Types A and B: The autocutter blade is not in the normal position and
the autocutter is locked up. If it is a simple lock-up, the error is
corrected automatically. If not, see the instructions below to return the
blade to the normal position manually.
❏ A paper jam has occurred. To remove the jammed paper, see the
instructions below.
❏ Turn off the power, wait several seconds, and then turn it on again. If
the error remains, contact your supervisor or a qualified service person.
Returning the autocutter blade to the normal position
1. Open the roll paper cover by using the tab.
TM-U220II (types A, B, and D)
"AC adapter,C1", "PS-180" or "PS-190"