Epson WorkForce WF-2930 Series User Manual

Solving Problems
Cannot Print, Scan, or Fax..................139
Problem Solving........................139
e Application or Printer Driver do not
Work Properly.........................140
e
Printer Cannot Connect to the Network. . . 144
Cannot Send or Receive Faxes..............147
Paper Does Not Feed Properly. . . . . . . . . . . . . 152
Printing, Copying, Scanning, and Faxing
Quality is Poor...........................155
Print Quality is Poor.....................155
Copy Quality is Poor.................... 163
Scanned Image Problems.................170
e
Quality of the Sent Fax is Poor..........173
Received Fax Quality is Poor...............175
Cannot Select Paper Type or Paper Source in
Printer Driver........................... 175
A genuine Epson printer driver has not been
installed..............................175
An Error Code is Displayed on the LCD Screen. . . 175
Paper Gets Jammed.......................177
Removing Jammed Paper.................177
Removing Jammed Paper from the ADF......180
Preventing Paper Jams...................182
It is Time to Replace the Ink Cartridges.........182
Ink Cartridge Handling Precautions.........182
Replacing Ink Cartridges................. 185
Continue Printing Temporarily without
Replacing Ink Cartridges................. 188
It is Time to Replace the Maintenance Box. . . . . . .191
Maintenance Box Handling Precautions. . . . . . 191
Replacing a Maintenance Box..............192
Cannot Operate the Printer as Expected........196
e Printer Does Not Turn On or O........196
Operations are Slow.....................196
LCD Screen Gets Dark...................198
Operation Sounds Are Loud...............198
e Date and Time Are Incorrect...........198
e Root Certicate Needs to be Updated. . . . . 199
Cannot Perform Manual 2-sided Printing
(Windows)............................199
e
Print Settings Menu is Not Displayed
(Mac OS).............................199
Cannot Make Calls on the Connected
Telephone............................199
Sender's Fax Number Not Displayed.........199
Sender's Fax Number Displayed on Received
Faxes is Wrong.........................200
Answering Machine Cannot Answer Voice Calls200
A Lot of Junk Faxes Have Been Received......200
Cannot Solve Problem.....................200
Cannot Solve Printing or Copying Problems. . . 200
Product Information
Paper Information........................203
Available Paper and Capacities.............203
Unavailable Paper Types..................205
Consumable Products Information............206
Ink Cartridge Codes.....................206
Maintenance Box Code...................207
Soware Information......................207
Application for Printing from a Computer
(Windows Printer Driver).................207
Application for Printing from a Computer
(Mac OS Printer Driver)..................208
Application for Controlling the Scanner
(Epson Scan 2).........................209
Application for Conguring Fax Operations
and Sending Faxes (FAX Utility)............209
Application for Sending Faxes (PC-FAX Driver) 210
Application for Conguring Printer
Operations (Web Cong).................210
Application for Updating
Soware
and
Firmware (Epson Soware Updater). . . . . . . . . 211
Settings Menu List........................212
Supply Status..........................212
Maintenance..........................212
Printer Setup..........................213
Network Settings.......................216
Epson Connect Services:..................217
Contacts Manager...................... 217
Fax Settings...........................218
Print Status Sheet.......................224
Print Counter..........................224
Customer Research..................... 224
Restore Default Settings..................225
Firmware Update.......................225
Product Specications..................... 225
Printer
Specications
....................225
Scanner Specications...................227
ADF Specications......................227
Fax Specications.......................228
Interface
Specications
...................228
Network Specications...................229
Supported ird Party Services.............230
Dimensions...........................231
Electrical
Specications
.................. 231
Environmental Specications..............232
System Requirements....................232
4

Epson WorkForce WF-2930 Series Specifications

General

Print Technology	Inkjet
Print Resolution	5760 x 1440 dpi
Connectivity	USB, Wi-Fi, Wi-Fi Direct
Functions	Print, Copy, Scan, Fax
Automatic Document Feeder	Yes
Duplex Printing	Yes
Input Capacity	100 sheets
Display	1.44" color LCD
Scanner Type	Flatbed color image scanner
Scan Resolution	1200 x 2400 dpi
Print Speed (Black)	10 ppm
Print Speed (Color)	5 ppm
Mobile Printing	Apple AirPrint, Mopria Print Service
Paper Sizes	Letter, Legal, A4, A6, Envelopes
Ink Cartridges	Black, Cyan, Magenta, Yellow