Epson Workforce WF-7310 Series User Manual

There is a problem with the USB cable or the USB inlet.
Solutions
If the USB cable cannot be recognized, change the port, or change the USB cable.
Cannot Print Even Though a Connection has been Established (Mac OS)
e following causes can be considered.
There is a problem with the software or data.
Solutions
❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson
printer driver is not installed, the available functions are limited. We recommend using a genuine
Epson printer driver.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a
lower resolution or a smaller size.
❏ If you have tried all of the solutions and have not solved the problem, try uninstalling and then
reinstalling the printer driver.
❏ You may be able to clear the problem by updating the soware to the latest version. To check the
soware status, use the soware update tool.
& “Checking if a genuine Epson printer driver is installed - Windows” on page 79
& “Checking if a genuine Epson printer driver is installed - Mac OS” on page 80
& “Installing or Uninstalling Applications Separately” on page 78
& “Updating Applications and Firmware” on page 83
There is a problem with the status of the printer.
Solutions
Make sure the printer status is not Pause.
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax),
and then double-click the printer. If the printer is paused, click Resume.
User feature restrictions are enabled for the printer.
Solutions
e
printer may not print when the user feature restriction is enabled. Contact your printer
administrator.
Suddenly the Printer Cannot Print over a Network Connection
e problem could be one of the following issues.
The network environment has been changed.
Solutions
When you have changed the network environment, such as the wireless router or provider, try making
network settings for the printer again.
Solving Problems > The Printer Does Not Work as Expected > Cannot Print
104

Epson Workforce WF-7310 Series Specifications

General

Print Technology	Inkjet
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Duplex Printing	Automatic
Functions	Print
Display	2.4" color LCD
Ink Colors	Black, Cyan, Magenta, Yellow
Print Speed Black	25 ISO ppm
Print Speed Color	12 ppm (ISO)
Supported Paper Sizes	Letter, Legal, A4, A5, B5
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Paper Handling	250-sheet input tray