EN 23
Voice Prompt Cause and Solution
Error 8: Low battery,
shutting down device.
Please charge your
device.
Low Battery; system will shut down. Charge
the device and try again.
Error 9: Magnetic
Boundary Strip
detected. Move device
to a different area.
Device is too close to a strong magnetic field
or strip. Move the device to a dierent area
and try again.
Error 21: Self-Empty
Station blocked by
surrounding obstacles.
Self-Empty Station is blocked by obstacles,
clear any obstacles around the Self-Empty
Station and try again.
Error S1: Battery Error.
Refer to Owner's
Manual or App for
help.
• Open the battery compartment and check
whether the battery is connected and
restart the device.
• Battery Temperature may be too high or
low; wait until the battery falls to normal
temperatures before usage (0°C ~ 40°C /
32°F ~ 104°F).
Error S2: Wheel
Module Error. Refer
to Owner's Manual or
App for help.
• Check whether the wheels are stuck or
dust is trapped inside before restarting the
device.
Error S3: Side Brush
Error. Refer to Owner's
Manual or App for
help.
• Check whether the side brush is stuck in
an unknown object before restarting the
device.
Voice Prompt Cause and Solution
Error S4: Suction Fan
Error. Refer to Owner's
Manual or App for
help.
• Check whether the fan blades are stuck in
an unknown object before restarting the
device.
• Clean the dust box and filters before
restarting the device.
Error S5: Rolling Brush
Error. Refer to Owner's
Manual or App for
help.
• Remove and clean the roller brush, roller
brush connection, roller brush cover and
suction inlet before restarting the device.
Error S8: Path Tracking
Sensor Error. Refer to
Owner's Manual or
App for help.
• Check and clean the path tracking sensor
for unknown objects before restarting the
device.
Error 54: Please install
the dust bag.
• Check if the dust bag is missing or installed
incorrectly.
Error 66: Self-Empty
Station input voltage
error, please check.
• Check if the input voltage of your region
is consistent with the information printed
at the bottom of the Self-Empty Station. If
not, contact customer support for help.