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EUFY Clean G35+ - Page 24

EUFY Clean G35+
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EN 23
Voice Prompt Cause and Solution
Error 8: Low battery,
shutting down device.
Please charge your
device.
Low Battery; system will shut down. Charge
the device and try again.
Error 9: Magnetic
Boundary Strip
detected. Move device
to a different area.
Device is too close to a strong magnetic field
or strip. Move the device to a dierent area
and try again.
Error 21: Self-Empty
Station blocked by
surrounding obstacles.
Self-Empty Station is blocked by obstacles,
clear any obstacles around the Self-Empty
Station and try again.
Error S1: Battery Error.
Refer to Owner's
Manual or App for
help.
Open the battery compartment and check
whether the battery is connected and
restart the device.
Battery Temperature may be too high or
low; wait until the battery falls to normal
temperatures before usage (0°C ~ 40°C /
32°F ~ 104°F).
Error S2: Wheel
Module Error. Refer
to Owner's Manual or
App for help.
Check whether the wheels are stuck or
dust is trapped inside before restarting the
device.
Error S3: Side Brush
Error. Refer to Owner's
Manual or App for
help.
Check whether the side brush is stuck in
an unknown object before restarting the
device.
Voice Prompt Cause and Solution
Error S4: Suction Fan
Error. Refer to Owner's
Manual or App for
help.
Check whether the fan blades are stuck in
an unknown object before restarting the
device.
Clean the dust box and filters before
restarting the device.
Error S5: Rolling Brush
Error. Refer to Owner's
Manual or App for
help.
Remove and clean the roller brush, roller
brush connection, roller brush cover and
suction inlet before restarting the device.
Error S8: Path Tracking
Sensor Error. Refer to
Owner's Manual or
App for help.
Check and clean the path tracking sensor
for unknown objects before restarting the
device.
Error 54: Please install
the dust bag.
Check if the dust bag is missing or installed
incorrectly.
Error 66: Self-Empty
Station input voltage
error, please check.
Check if the input voltage of your region
is consistent with the information printed
at the bottom of the Self-Empty Station. If
not, contact customer support for help.

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