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Q: Why do I see a “New Sensor Detected” notification?
A: This message appears when your smart transmitter
detects a new sensor so you may link the smart
transmitter and sensor. The smart transmitter can only
be linked to one sensor at a time. If you see a New
Sensor Detected message and you already have
a sensor inserted and linked to your smart transmitter,
tap Not Now. If unsure, contact Customer Support for
more information.
Q: Why did my CGM System re-enter Initialization Phase?
A: You will re-enter Initialization Phase for any one of the
following reasons:
• Calibration period has expired without you having
entered a fingerstick test value.
• 3 or more blood glucose readings are significantly
dierent than the current sensor glucose readings.
• Y our smart transmitter has not been charged within
16 hours of the empty battery alert.
• If you manually change the time on your mobile
device your smart transmitter will sync and reinitialize
to your mobile device.
Q: Is it okay for an MRI technician to wear the
Eversense CGM System?
A: Yes, MRI technicians can wear the Eversense
CGM System. However, for people undergoing an
MRI with a static magnetic field of 1.5T or 3.0T,
the sensor can stay in place under the skin, but
the smart transmitter must be removed and left
outside the room.
LBL-1602-01-001 Rev N_Eversense User Guide_mgdL_R1.indd 166LBL-1602-01-001 Rev N_Eversense User Guide_mgdL_R1.indd 166 2/26/20 12:59 PM2/26/20 12:59 PM
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