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Evolis Primacy User Manual

Evolis Primacy
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38
4- 3 Tro ub le sho o ting
Do no t atte m pt to use to o ls o r o the r ite ms to re pair y o ur printe r in the e ve nt o f pro b le m s, in c ase m ajo r dam ag e
is c ause d.
4- 3a PRINTING PRO BLEMS
ä
Nothing prints
Ê
C he c k the print drive r
Check that there is a print driver for your printer in the Windows conguration.
C he c k tha t the p rinte r is se le c te d a s the d e fa ult p rinte r.
Ë
C he c k the printe rs po we r supply
C he c k tha t the p o we r c a b le is c o rre c tly c o nne c te d to the p rinte r a nd to a wo rking e le c tric a l so c ke t.
C he c k tha t the p rinte r is o n a nd tha t the p ushb utto n is lit.
Ma ke sure yo u a re using the p o we r sup p ly unit sup p lie d with the p rinte r.
Ì
C he c k the USB c a ble
C he c k tha t the USB c a b le is c o nne c ting the p rinte r to yo ur c o mp ute r.
Í
C he c k the rib bo n
Check that the ribbon is tted correctly and that the cover is closed.
Î
C he c k the c a rd s
C he c k tha t the re a re c a rd s in the c a rd fe e d e r.
C he c k tha t no c a rd s a re ja mme d in the p rinte r.
Ï
Print a te st c a rd
Se e e lse whe re in this se c tio n fo r the p ro c e d ure to b e fo llo we d .
ä
Bla nk c a rd e je c te d
Ê
C he c k the rib bo n
Check that the ribbon is not nished or damaged. Replace it or re-install it if necessary.
Ë
The print he a d ma y b e da m a g e d
Print a te st c a rd .
If the te st c a rd d o e s no t p rint, c o nta c t a n Evo lis d e a le r fo r te c hnic a l sup p o rt o r visit the we b site a t www.e volis.c o m .
4

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Evolis Primacy Specifications

General IconGeneral
Resolution300 dpi
Card Capacity Input100 cards
Weight4.02 kg (8.86 lbs)
Printing TechnologyDye-sublimation
Print Speed (YMCKO)Up to 225 cards/hour
Card Capacity Output100 cards
Card Thickness0.25 to 1.25 mm (10 to 50 mil)
Card TypesPVC cards, Composite PVC cards, PET cards, ABS cards, Special varnished cards
ConnectivityUSB, Ethernet
Encoding OptionsMagnetic stripe, Contact and contactless smart card encoders
Operating System CompatibilityWindows, Mac OS, Linux
Dimensions247 x 205 x 381 mm (9.72 x 8.07 x 14.99 in)
Power Supply100-240 V, 50-60 Hz

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