Evolis Primacy User Manual

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Pa rtia l o r inc o rre c t printing
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C he c k the print se tting s
C he c k tha t no a re a o f the c a rd d e sig n to b e p rinte d is o utsid e the p rint ma rg ins.
Check the document orientation (portrait or landscape) in the Evolis Print Center conguration.
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C he c k the inte rfa c e c a ble
If irre g ula r c ha ra c te rs a re p rinte d , c he c k tha t yo u a re in fa c t using the USB c a b le sup p lie d with yo ur p rinte r.
C he c k the c o nne c tio n b e twe e n the c o mp ute r a nd the p rinte r.
Try using a no the r c a b le o f the sa me typ e .
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C he c k tha t the printe r is c le a n
C le a n the p rinte r, e sp e c ia lly the c le a ning ro lle r.
Se e the ma inte na nc e se c tio n.
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C he c k tha t the c a rds a re c le a n
Sto re yo ur c a rd s p ro te c te d fro m d ust.
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C he c k the rib b o n
Check that the ribbon is tted correctly.
C he c k tha t the rib b o n sp o o ls fre e ly.
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C he c k the print he a d
Sho uld ho rizo nta l stra ig ht line s a p p e a r o n p rinte d c a rd s, it is like ly tha t the p rint he a d is d irty o r d a ma g e d .
Se e the se c tio n o n ma inte na nc e a nd tro ub le sho o ting . If the p ro b le m p e rsists, c o nta c t a n Evo lis d e a le r o r visit the
we b site a t
www.e vo lis.c o m .
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Evolis Primacy Specifications

General

Resolution	300 dpi
Card Capacity Input	100 cards
Weight	4.02 kg (8.86 lbs)
Printing Technology	Dye-sublimation
Print Speed (YMCKO)	Up to 225 cards/hour
Card Capacity Output	100 cards
Card Thickness	0.25 to 1.25 mm (10 to 50 mil)
Card Types	PVC cards, Composite PVC cards, PET cards, ABS cards, Special varnished cards
Connectivity	USB, Ethernet
Encoding Options	Magnetic stripe, Contact and contactless smart card encoders
Operating System Compatibility	Windows, Mac OS, Linux
Dimensions	247 x 205 x 381 mm (9.72 x 8.07 x 14.99 in)
Power Supply	100-240 V, 50-60 Hz