Evolis Primacy User Manual

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Po o r print q ua lity
Sm a ll b le m ishe s o n the c a rd
n The c a rd surfa c e m a y be dirty.
C he c k tha t yo ur c a rd s a re p e rfe c tly c le a n.
Use ne w c a rd s.
n C le a ning ro lle r o r p rint he a d c lo g g e d .
Run a c le a ning c yc le .
Ho rizo nta l white line s
n The ribbon is not correctly tted.
C he c k tha t the re a re no wrinkle s o n the rib b o n surfa c e .
n Print he a d dirty o r da ma g e d.
C le a n o r re p la c e the p rint he a d .
Blurre d im a g e
n The ribbon is not correctly tted.
C he c k tha t the rib b o n is c o rre c tly p o sitio ne d in the p rinte r.
n Po o r rib b o n sync hro nisa tio n.
O p e n a nd c lo se the p rinte r c o ve r to sync hro nise the rib b o n.
n Dirty printe r or c le a ning ro lle r.
C le a n the p rinte r
n Use o f inc o m pa tib le c a rds.
Check that the cards used match the specications.
We re c o m m e nd that y o u o b tain y o ur c ards fro m an Evo lis de ale r.
Use of cards obtained elsewhere is liable to adversely affect print quality and/or damage the print head.
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Evolis Primacy Specifications

General

Resolution	300 dpi
Card Capacity Input	100 cards
Weight	4.02 kg (8.86 lbs)
Printing Technology	Dye-sublimation
Print Speed (YMCKO)	Up to 225 cards/hour
Card Capacity Output	100 cards
Card Thickness	0.25 to 1.25 mm (10 to 50 mil)
Card Types	PVC cards, Composite PVC cards, PET cards, ABS cards, Special varnished cards
Connectivity	USB, Ethernet
Encoding Options	Magnetic stripe, Contact and contactless smart card encoders
Operating System Compatibility	Windows, Mac OS, Linux
Dimensions	247 x 205 x 381 mm (9.72 x 8.07 x 14.99 in)
Power Supply	100-240 V, 50-60 Hz