How to solve disk space error during refresh operation on EXFO FTB-2 Pro Measuring Instruments?
If you receive an error message about insufficient disk space during a refresh operation on your EXFO Measuring Instruments unit, remove the Windows.old folder or unused files using the Disk Cleanup utility.
What to do if the USB device I connected to EXFO FTB-2 Pro Measuring Instruments is not working?
If a USB device isn't working after you connect it to your EXFO Measuring Instruments unit: * Try disconnecting and reconnecting the device. * Turn the unit off and then on again. * Make sure you have the correct driver for the device, which may be provided with the device or available online.
What to do if EXFO FTB-2 Pro Measuring Instruments unit is not responding?
If your EXFO Measuring Instruments unit is not responding, force a hardware reset by pressing the On/Off button for at least fifteen seconds.
Why are the batteries in my EXFO FTB-2 Pro Measuring Instruments not recharging?
If the batteries in your EXFO Measuring Instruments are not recharging, check the following: * Ensure the ambient temperature is within the specified range for recharging. * For FTB-2 and FTB-2 Pro units: verify the AC adapter is connected to the unit and the AC power cord is connected to both the adapter and the AC outlet. For FTB-4 units: ensure the power cord is properly connected to the unit and the AC outlet.
Why is my EXFO FTB-2 Pro Measuring Instruments unit running slower than expected?
If your EXFO Measuring Instruments unit is running slower than expected, it may be due to Windows components configuring in the background. Leave the unit idle for about an hour to allow Windows to complete these tasks.
Why can't I access the internet with my EXFO FTB-2 Pro Measuring Instruments using a mobile broadband USB modem key?
If you cannot access the Internet with your EXFO Measuring Instruments unit using a mobile broadband USB modem key, consider these possible causes: * Ensure that the SIM card is properly inserted into the USB modem key. * Try disconnecting and reconnecting the modem key, or try a different USB port. * Contact your mobile service provider to verify that the SIM card is activated and that there are no issues with your service or the mobile network.
What to do if my EXFO Measuring Instruments unit is not responding?
If your EXFO Measuring Instruments unit is not responding, the system may have encountered a problem. Try pressing the On/Off button for at least ten seconds to force a hardware reset on the unit.
Why Windows interfaces do not switch to the selected language on EXFO Measuring Instruments?
If the Windows interfaces on your EXFO Measuring Instruments unit do not fully switch to the selected language: * Update the applications that did not switch to the current language. From the taskbar, tap the icon. Locate the application that did not switch to the current language (search for the “Windows” keyword to view only Windows applications). From the selected application’s page, tap Update. Follow the on-screen instructions.
Why is the battery LED red when my EXFO Measuring Instruments is connected to external power?
If the battery LED is red when your EXFO Measuring Instruments unit is connected to an external power source, it could be due to batteries stored for an extended period. Turn off the unit, disconnect it from the power source, remove the batteries, reinsert them, and reconnect to the power source. Restart the unit. If the LED remains red, there is a problem with the batteries.
Why are the GPS coordinates not accurate on my EXFO Measuring Instruments?
If the GPS coordinates on your EXFO Measuring Instruments unit are not accurate: * Try using the unit and smart device outdoors, away from buildings, to improve GPS signal reception. Allow a few minutes before retrieving the coordinates again. * Consider activating a data plan on the smart device, which can help retrieve coordinates, especially when there is no GPS signal, or to get more accurate coordinates faster.
General| Module Slots | 2 |
|---|---|
| Connectivity | Ethernet, Wi-Fi, USB |
| Optical Light Source Wavelengths | 1310 nm, 1550 nm |
| Operating Temperature | -10°C to +50°C |
| Storage Temperature | -20°C to +70°C |
| Battery Life | 8 hours (typical) |
Details the primary features and hardware components of the FTB-2/FTB-2 Pro and FTB-4 Pro units.
Instructions on how to insert and remove FTB and FTBx modules into the unit.
Details the unit's power sources, including AC adapter and rechargeable batteries.
Provides safety information related to laser products, especially units with a built-in VFL.
Details electrical safety precautions, including power cord usage and handling.
Instructions for safely inserting and removing test modules into the unit.
Details the process of activating purchased software options for the unit.
Guides on configuring power management plans for optimal performance and battery life.
Explains how to prepare the unit and smart device for retrieving geolocation data.
Details how to connect to the internet using a mobile broadband USB modem key.
Explains how to retrieve and view the unit's GPS coordinates.
Guides on transferring data between unit and computer/smartphone via Bluetooth.
Details how to connect the unit to a wireless network.
Details how to establish a VPN connection from the unit.
Guides on enabling and using Remote Desktop Connection to access the unit remotely.
Explains how to set up and use VNC for remote control of the unit.
Guides on how to perform a ping test to measure network latency.
Guides on modifying communication settings for instruments and protocols.
Details on configuring DCOM access for controlling devices via Ethernet.
Explains how to control instruments via SCPI commands or dedicated applications.
Describes the standard status data structure and registers (ESR, ESE, STB, SRE).
Provides an overview of SCPI programming, command syntax, and elements.
Details rules for message reception and transmission in remote control.
Guides on monitoring remote commands sent to units via IC Monitor or SCPI Telnet Monitor.
Provides instructions for cleaning detector ports to maintain measurement accuracy.
Guides on recharging the unit's smart lithium-ion batteries.
Provides instructions and safety warnings for replacing the unit's batteries.
Guides on installing or removing the optional power meter and VFL.
Lists common problems and their possible causes and solutions.
Guides on restoring the unit to a previous state or factory settings.
Outlines the process for sending equipment for service or repair.
Provides a quick reference for required IEEE 488.2 commands.
Details the required commands for IEEE 488.2 compliance.
Provides detailed explanations of unit-specific commands.
Details COM properties like Write, Read, and their parameters.
Guides on executing SCPI commands remotely via TCP/IP Telnet.
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