How to solve disk space error during refresh operation on EXFO Measuring Instruments?
If you receive an error message about insufficient disk space during a refresh operation on your EXFO Measuring Instruments unit, remove the Windows.old folder or unused files using the Disk Cleanup utility.
What to do if the USB device I connected to EXFO Measuring Instruments is not working?
If a USB device isn't working after you connect it to your EXFO Measuring Instruments unit: * Try disconnecting and reconnecting the device. * Turn the unit off and then on again. * Make sure you have the correct driver for the device, which may be provided with the device or available online.
What to do if EXFO Measuring Instruments unit is not responding?
If your EXFO Measuring Instruments unit is not responding, force a hardware reset by pressing the On/Off button for at least fifteen seconds.
Why are the batteries in my EXFO FTB-4 Pro not recharging?
If the batteries in your EXFO Measuring Instruments are not recharging, check the following: * Ensure the ambient temperature is within the specified range for recharging. * For FTB-2 and FTB-2 Pro units: verify the AC adapter is connected to the unit and the AC power cord is connected to both the adapter and the AC outlet. For FTB-4 units: ensure the power cord is properly connected to the unit and the AC outlet.
Why is my EXFO Measuring Instruments unit running slower than expected?
If your EXFO Measuring Instruments unit is running slower than expected, it may be due to Windows components configuring in the background. Leave the unit idle for about an hour to allow Windows to complete these tasks.
Why can't I access the internet with my EXFO Measuring Instruments using a mobile broadband USB modem key?
If you cannot access the Internet with your EXFO Measuring Instruments unit using a mobile broadband USB modem key, consider these possible causes: * Ensure that the SIM card is properly inserted into the USB modem key. * Try disconnecting and reconnecting the modem key, or try a different USB port. * Contact your mobile service provider to verify that the SIM card is activated and that there are no issues with your service or the mobile network.
What to do if my EXFO Measuring Instruments unit is not responding?
If your EXFO Measuring Instruments unit is not responding, the system may have encountered a problem. Try pressing the On/Off button for at least ten seconds to force a hardware reset on the unit.
Why Windows interfaces do not switch to the selected language on EXFO Measuring Instruments?
If the Windows interfaces on your EXFO Measuring Instruments unit do not fully switch to the selected language: * Update the applications that did not switch to the current language. From the taskbar, tap the icon. Locate the application that did not switch to the current language (search for the “Windows” keyword to view only Windows applications). From the selected application’s page, tap Update. Follow the on-screen instructions.
Why is the battery LED red when my EXFO Measuring Instruments is connected to external power?
If the battery LED is red when your EXFO Measuring Instruments unit is connected to an external power source, it could be due to batteries stored for an extended period. Turn off the unit, disconnect it from the power source, remove the batteries, reinsert them, and reconnect to the power source. Restart the unit. If the LED remains red, there is a problem with the batteries.
Why are the GPS coordinates not accurate on my EXFO FTB-4 Pro Measuring Instruments?
If the GPS coordinates on your EXFO Measuring Instruments unit are not accurate: * Try using the unit and smart device outdoors, away from buildings, to improve GPS signal reception. Allow a few minutes before retrieving the coordinates again. * Consider activating a data plan on the smart device, which can help retrieve coordinates, especially when there is no GPS signal, or to get more accurate coordinates faster.
General| Brand | EXFO |
|---|---|
| Model | FTB-4 Pro |
| Category | Measuring Instruments |
| Language | English |
Overview of the key hardware and software features of the FTB-2/FTB-2 Pro and FTB-4 Pro units.
Guidelines and warnings related to the safe electrical operation and handling of the unit.
Procedure for safely inserting and removing test modules from the unit.
Steps to enable and use Remote Desktop Connection for remote unit access.
Procedure for conducting a ping test to measure network connectivity and response time.
Guide to modifying communication settings for instrument control and automation.
Instructions on how to charge the unit's lithium-ion batteries correctly.
Step-by-step guide for safely replacing the unit's batteries.
A guide to common issues and their potential solutions.
Procedures for restoring the unit to a previous state or factory settings.
Instructions for remotely controlling modules using SCPI commands via Telnet.
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