What to do if the module application does not start on EXFO Measuring Instruments?
If the module application doesn't start when you tap the icon on your EXFO Measuring Instruments unit: * Connect your unit to an external power source, as the module may require more energy than the batteries can provide. * Ensure that the module is supported on your unit by referring to the unit’s technical specifications.
What to do if my EXFO Measuring Instruments unit does not start?
If your EXFO Measuring Instruments unit doesn't start, there are several potential causes: * Ensure the external power supply is properly connected at both ends. * If the batteries are completely discharged, try changing or recharging them. * If the system encountered a problem, force a hardware reset by pressing the On/Off button for at least fifteen seconds. * If Windows startup files are corrupted, contact EXFO.
What to do if EXFO applications are missing after a recovery operation?
If your EXFO applications are missing after performing a recovery operation on your unit, and the unit is running Windows 10, reset your unit to its factory settings.
How to solve communication problems between VPN client and server on EXFO Measuring Instruments?
If you are experiencing communication problems between the VPN client and the VPN server on your EXFO Measuring Instruments unit, ensure that the date set on your unit corresponds to the current date.
Why Windows interfaces do not switch to the selected language on EXFO Measuring Instruments?
If the Windows interfaces on your EXFO Measuring Instruments unit do not fully switch to the selected language: * Update the applications that did not switch to the current language. From the taskbar, tap the icon. Locate the application that did not switch to the current language (search for the “Windows” keyword to view only Windows applications). From the selected application’s page, tap Update. Follow the on-screen instructions.
How to solve disk space error during refresh operation on EXFO Measuring Instruments?
If you receive an error message about insufficient disk space during a refresh operation on your EXFO Measuring Instruments unit, remove the Windows.old folder or unused files using the Disk Cleanup utility.
Why is the battery LED red when my EXFO FTB-2 Measuring Instruments is connected to external power?
If the battery LED is red when your EXFO Measuring Instruments unit is connected to an external power source, it could be due to batteries stored for an extended period. Turn off the unit, disconnect it from the power source, remove the batteries, reinsert them, and reconnect to the power source. Restart the unit. If the LED remains red, there is a problem with the batteries.
Why are GPS coordinates unavailable in the GPS Coordinates Viewer utility on my EXFO Measuring Instruments?
If GPS coordinates are unavailable in the GPS Coordinates Viewer utility on your EXFO Measuring Instruments unit, even with the RF (Wi-Fi) option: * Ensure that the SMARTGPS option is activated on the unit. * Start the EXFO Link application on the smart device. * Create a mobile hotspot on the smart device. * Connect your unit to the mobile hotspot of the smart device.
Why are the GPS coordinates not accurate on my EXFO FTB-2?
If the GPS coordinates on your EXFO Measuring Instruments unit are not accurate: * Try using the unit and smart device outdoors, away from buildings, to improve GPS signal reception. Allow a few minutes before retrieving the coordinates again. * Consider activating a data plan on the smart device, which can help retrieve coordinates, especially when there is no GPS signal, or to get more accurate coordinates faster.
How to fix EXFO Measuring Instruments when it does not start?
If your EXFO Measuring Instruments unit doesn't start, consider these possible solutions: * Ensure the external power supply is correctly connected at both ends. * Replace or recharge the batteries if they are completely discharged. * Perform a hardware reset by pressing the On/Off button for at least fifteen seconds. * If the ambient temperature is below 5 °C (41 °F), wait for the unit to warm up, which may take up to 10 seconds.
General| Category | Measuring Instruments |
|---|---|
| Model | FTB-2 |
| Manufacturer | EXFO |
| Platform Type | Modular |
| Modular Slots | 2 |
| Type | Optical Test Platform |
| Applications | Optical network testing |
| Modules Supported | Various EXFO modules |
| Display | Touchscreen |
| Operating Temperature | -10°C to 50°C |
| Storage Temperature | -40°C to 70°C |
| Interfaces | USB, Ethernet |
| Connectivity | Wi-Fi |
| Power | AC/DC adapter, rechargeable battery |
Overview of the platform's core hardware components and capabilities.
Critical safety guidelines and warnings related to laser operation and potential hazards.
Essential safety instructions and warnings concerning electrical hazards and proper usage.
Instructions on how to properly ground the unit for safety and protection against overvoltages.
Guides users through the initial Windows and EXFO wizard setup process.
How to configure instruments for remote access, standalone use, and identification.
A guide to common issues and their solutions, including unit startup and response problems.
Procedures for restoring the unit to a previous state or factory settings using WIM files.
Information on how to contact EXFO technical support for assistance.
A summary of required commands compliant with the IEEE 488.2 standard.
A summary of commands specific to the unit, with explanations on following pages.
An overview of ActiveX and COM components for building applications.
How to send SCPI commands remotely using Telnet from Windows or Linux clients.
To Next Page
