FTB-2/FTB-2 Pro and FTB-4 Pro 323
14 Troubleshooting
Solving Common Problems
Before calling EXFO’s technical support, you may want to consider the
following solutions to problems that could occur.
Problem Possible Cause Solution
My unit does not start. It is not connected to a
power source.
Make sure that the external
power supply is connected at
both ends.
Batteries are completely
discharged.
Change or recharge the
batteries.
The system has
encountered a problem.
Press the On/Off button for at
least fifteen seconds to force a
hardware reset on the unit.
Windows startup files have
been corrupted.
Contact EXFO.
The ambient temperature is
below 5°C (41°F).
Please wait for the unit to
warm up. It could take up to 10
seconds before the power LED
() is lit.
ООО "Техэнком" Контрольно-измерительные приборы и оборудование www.tehencom.com
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