How to fix EXFO Measuring Instruments unit that does not start?
C
Courtney BautistaAug 20, 2025
If your EXFO Measuring Instruments unit doesn't start, consider the following:
* Ensure the power cord or AC adapter/charger is properly connected to both the unit and the power outlet.
* If batteries are completely discharged, replace or recharge them.
* If the system has encountered a problem, force a hardware reset by pressing the On/Off button for ten seconds.
* If Windows startup files are corrupted, contact EXFO.
J
jdixonAug 22, 2025
What to do if EXFO FTB-500 Measuring Instruments unit is running slower than expected?
L
Linda BrooksAug 22, 2025
If your EXFO Measuring Instruments unit is running slower than expected, it may be due to background configuration of Windows components. In such cases, especially after a reset or updates, leaving the unit idle for about an hour can allow Windows to complete these tasks and improve performance.
T
tamarareidAug 25, 2025
What to do if EXFO FTB-500 Measuring Instruments unit is not responding?
M
marissa04Aug 25, 2025
If your EXFO Measuring Instruments unit is not responding, force a hardware reset by pressing the On/Off button for ten seconds.
B
Benjamin RodriguezAug 26, 2025
Why EXFO Measuring Instruments batteries are not recharging?
K
kristen06Aug 26, 2025
If the batteries in your EXFO Measuring Instruments are not recharging, check the following:
* Ensure the ambient temperature is within specified limits for recharging.
* Verify that the AC adapter or power cord is properly connected to both the unit and the AC outlet.
B
Brandon JonesAug 27, 2025
What to do if the USB device I have just connected is not working with EXFO Measuring Instruments?
D
Daniel RamirezAug 27, 2025
If a USB device isn't working with your EXFO Measuring Instruments, try these steps:
* Disconnect and reconnect the device. Also, try turning the unit off and then on again.
* Ensure you have the correct driver for the device, which may be provided with the device itself.
P
Patricia HayesAug 29, 2025
How to fix black screen on EXFO FTB-500 Measuring Instruments unit?
B
Brandon PriceAug 29, 2025
If the screen on your EXFO Measuring Instruments unit remains black even when turned on:
* If no external monitor is connected, press the backlight level button.
* If an external monitor is connected, check the brightness settings in Windows.
S
Samuel CurtisAug 31, 2025
What to do if EXFO FTB-500 Measuring Instruments unit does not recognize a test module?
S
sextonsamanthaAug 31, 2025
If your EXFO Measuring Instruments unit doesn't recognize a test module:
* Install the corresponding application using the Update Manager application.
* If the unit recognizes other modules, the faulty module could be defective. Return it to EXFO for repairs.
* Refer to the unit’s technical specifications for the complete list of supported modules.
C
Cheryl WallaceSep 2, 2025
How to fix EXFO FTB-500 Measuring Instruments ExpressCards that are not recognized at insertion?
R
Robin JacksonSep 2, 2025
If ExpressCards are not recognized when inserted into your EXFO Measuring Instruments unit, install the most recent ExpressCard driver available for your card.
B
Brian GatesSep 4, 2025
What to do if EXFO Measuring Instruments screen does not keep its calibration?
B
Brandon FranklinSep 4, 2025
If the screen of your EXFO Measuring Instruments does not keep its calibration:
* From the Control Panel, go to Hardware and Sound > Tablet PC Settings and tap Reset.
* If you need to perform further adjustments to the calibration, from ToolBox, tap System Settings > Touch Screen Calibration.
J
Jacob GomezSep 5, 2025
Why EXFO FTB-500 battery indicator shows only a fraction of the power is left, but the batteries are fully charged?
A
Ashley WebbSep 6, 2025
If the battery indicator on your EXFO Measuring Instruments shows low power even when fully charged, the battery may need recalibration or replacement. Use the battery calibration process or change the batteries.