What to do if the module application does not start on EXFO FTB-4 Pro?
If the module application doesn't start when you tap the icon on your EXFO Measuring Instruments unit: * Connect your unit to an external power source, as the module may require more energy than the batteries can provide. * Ensure that the module is supported on your unit by referring to the unit’s technical specifications.
How to calibrate the screen on EXFO Measuring Instruments?
If the screen calibration on your EXFO Measuring Instruments unit is not maintained or is difficult to calibrate properly, reset the calibration settings. From the Control Panel, go to Hardware and Sound > Tablet PC Settings. Tap Reset. If further adjustments are needed, use ToolBox X: tap System Settings > Touch Screen Calibration.
What to do if EXFO FTB-4 Pro unit does not recognize a test module?
If your EXFO Measuring Instruments unit doesn't recognize a test module: * Install the corresponding application using the Update Manager application. * If the unit recognizes other modules, the one you are trying to use could be defective. * Ensure that the module is supported on your unit by referring to the unit’s technical specifications.
Why can't I access the internet with my EXFO Measuring Instruments using a mobile broadband USB modem key?
If you cannot access the Internet with your EXFO Measuring Instruments unit using a mobile broadband USB modem key, consider these possible causes: * Ensure that the SIM card is properly inserted into the USB modem key. * Try disconnecting and reconnecting the modem key, or try a different USB port. * Contact your mobile service provider to verify that the SIM card is activated and that there are no issues with your service or the mobile network.
Why is my EXFO Measuring Instruments unit running slower than expected?
If your EXFO Measuring Instruments unit is running slower than expected, it may be due to Windows components configuring in the background. Leave the unit idle for about an hour to allow Windows to complete these tasks.
Why are the batteries in my EXFO FTB-4 Pro not recharging?
If the batteries in your EXFO Measuring Instruments are not recharging, check the following: * Ensure the ambient temperature is within the specified range for recharging. * For FTB-2 and FTB-2 Pro units: verify the AC adapter is connected to the unit and the AC power cord is connected to both the adapter and the AC outlet. For FTB-4 units: ensure the power cord is properly connected to the unit and the AC outlet.
What to do if EXFO Measuring Instruments unit is not responding?
If your EXFO Measuring Instruments unit is not responding, force a hardware reset by pressing the On/Off button for at least fifteen seconds.
What to do if the USB device I connected to EXFO Measuring Instruments is not working?
If a USB device isn't working after you connect it to your EXFO Measuring Instruments unit: * Try disconnecting and reconnecting the device. * Turn the unit off and then on again. * Make sure you have the correct driver for the device, which may be provided with the device or available online.
General| Brand | EXFO |
|---|---|
| Model | FTB-4 Pro |
| Category | Measuring Instruments |
| Language | English |
Overview of the key hardware and software features of the FTB-2/FTB-2 Pro and FTB-4 Pro units.
Guidelines and warnings related to the safe electrical operation and handling of the unit.
Procedure for safely inserting and removing test modules from the unit.
Steps to enable and use Remote Desktop Connection for remote unit access.
Procedure for conducting a ping test to measure network connectivity and response time.
Guide to modifying communication settings for instrument control and automation.
Instructions on how to charge the unit's lithium-ion batteries correctly.
Step-by-step guide for safely replacing the unit's batteries.
A guide to common issues and their potential solutions.
Procedures for restoring the unit to a previous state or factory settings.
Instructions for remotely controlling modules using SCPI commands via Telnet.
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