SERVICE INFORMATION
This unit carries an extensive mainland UK warranty. The warranty is in addition to and does not
change your statutory or legal rights.
The warranty policy can be found on our website which details the conditions of the warranty and the
exclusions.
https://www.falconfoodservice.com/info-centre/policy
Service calls to equipment under warranty will be carried out in accordance with the conditions of sale.
Warranty calls can be made between 8:30 am and 5:00 pm weekdays only.
To ensure your warranty enquiry is handled as efficiently as possible, ensure you have the following
appliance information prior to calling us:
1. Model number – found on data plate
2. Serial number – found on data plate
3. Brief description of the issue
To contact Falcon for a warranty issue dial (UK only) 01786 455 200 and select Warranty Issues from
the menu.
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