© 2010 HID Global Corporation All rights reserved
DTC1000/DTC4000 Card Printer/Encoder User Guide (L001398, Revision 1.2)
107
Cleaning the Platen and the Card Feed Rollers
Perform this procedure approximately every 1000 prints to maintain a consistent print quality. (Note:
The Card Feed Rollers move the card throughout the print process. Rollers should be kept clean to
prevent card jams and card contamination. This cleaning process will ultimately lead to better print
quality and extended Printhead life.)
Step Procedure
1 a. Open the Printer’s Front Cover, remove the Print Ribbon and close the Front
Cover.
b. Remove all the cards from the Printer’s Input Hopper.
2 Use the Cleaning Card from the Printer’s and remove the adhesive backing from
both sides of the card.
• If your Printer has a Magnetic Encoder installed, be sure to leave the small
Liner Strip on top of the Cleaning Card in place.
• This small strip is needed to protect the Magnetic Head from the adhesives
on the Cleaning Card.
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