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Fargo DTC4500e - User Manual

Fargo DTC4500e
90 pages
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FARGO
®
DTC4500e Card Printer
User Guide
PLT-01669, Rev. 1.1
April 2014
hidglobal.com

Table of Contents

Questions and Answers

  • L
    Lauren WestSep 23, 2025
    What does '# 139 Please Remove Ribbon' mean on HID Printer?
    • A
      ashleyburkeSep 23, 2025
      If your HID Printer displays '# 139 Please Remove Ribbon', it means the ribbon needs to be removed. Reset the printer and retry. If the problem persists, call for technical assistance.
  • B
    Brittany FischerAug 25, 2025
    What does '# 110 Card Jam/Align error' mean on HID Printer?
    • L
      Lauren RomeroAug 25, 2025
      If your HID Printer displays '# 110 Card Jam/Align error', it means a card is jammed in the print station or card flipping area. To fix this, clear the jam and press the Pause button to continue.
  • A
    Alison DunlapAug 25, 2025
    What to do if my HID Printer says 'Ribbon Out'?
    • G
      gutierrezanthonyAug 26, 2025
      If your HID Printer shows '# 91 Ribbon Out', it means the print ribbon has run out. To solve this, install a new ribbon and press the Pause button to continue printing, or press the ON/OFF button to cancel the job.
  • M
    Megan SmithAug 27, 2025
    How to fix HID Printer when it is unable to feed cards?
    • J
      Jane RussellAug 27, 2025
      If your HID Printer is unable to feed cards (error # 81), here’s what to check: * Make sure the card thickness setting matches your cards. * Ensure the cleaning roller is correctly installed on the ribbon cartridge. * Check for card slippage and, if needed, run the printer cleaning routine. * Verify your cards are within the accepted size range. * Confirm the cards aren't sticking together. After checking these, press the Pause button to continue.
  • C
    cheryl26Sep 23, 2025
    What does '# 144 EEPROM Corrupt EEPROM Read Error' mean on HID Printer?
    • N
      nicole71Sep 23, 2025
      If your HID Printer displays '# 144 EEPROM Corrupt EEPROM Read Error', the EEPROM was restored with factory default values. If changes were made in the Advanced Setting tab in the printer driver, click the Default button to reset these numbers. Reset the printer and try again. If this problem persists, call for technical assistance.
  • L
    Lauren ContrerasSep 13, 2025
    What does '# 131 Flipper Jam/ Home Error' mean on HID Printer?
    • M
      Monica YoungSep 13, 2025
      If your HID Printer displays '# 131 Flipper Jam/ Home Error', a card has jammed in the printer’s flipper table, or the flipper failed to position properly. Clear any cards in the flipper table using the buttons to move the card out and resume printing. Reset the printer and retry. If the problem persists, call for technical assistance.
  • S
    Steven DavisSep 12, 2025
    What does '# 106 Job Data Error' mean on my HID Printer?
    • J
      Jeffrey WillisSep 12, 2025
      If your HID Printer displays '# 106 Job Data Error', the print data sent to the printer is corrupt or has been interrupted. Check the interface cable. Select the ON/OFF button to cancel the current print job and then resend the job.
  • R
    Richard RoweSep 12, 2025
    What does '# 2 Head Move Error' mean on HID Printer?
    • T
      Trevor PerezSep 12, 2025
      If your HID Printer shows '# 2 Head Move Error', the printhead lift has malfunctioned. Reset the printer and try again. If the problem persists, call for technical assistance.
  • K
    katherine51Sep 4, 2025
    What does '# 109 # 113 Ribbon Release Error' mean on my HID Printer?
    • S
      Sydney RobersonSep 4, 2025
      If your HID Printer shows '# 109 # 113 Ribbon Release Error', it means the printer can't locate the next ribbon panel to release the ribbon from the card. First, make sure the ribbon isn't stuck to the card. If it isn't, try replacing the ribbon or recalibrating the ribbon sensor. If the ribbon is broken, tape it back onto the take-up core and manually advance to the next panel. Press the Pause button to continue.
  • L
    Lisa MoralesSep 2, 2025
    How to fix '# 82 Mag Jam' error on HID Printer?
    • J
      Jessica LynnSep 2, 2025
      If your HID Printer is displaying '# 82 Mag Jam', it indicates that a card is jammed in the magnetic station. To resolve this, clear any cards from the magnetic station using the buttons to move the card out, then press the Pause button to continue.

Summary

Specifications

Regulatory Compliance

Details compliance with UL, CSA, FCC, CE, and environmental standards.

Agency Listings

Lists specific agency standards for emissions, immunity, and safety.

Country-Specific Compliance

Compliance statements for United States, Canada, Taiwan, Japan, and Korea.

Safety Messages

General safety warnings and critical instructions for safe operation across different regions.

Technical and Functional Specifications

Technical Specifications

Details print method, resolution, colors, and ribbon options.

Printer Components

Details print ribbons, types, counts, and blank card specifications.

Setup and Installation Procedures

Printer Placement and Environment

Guidelines for selecting an optimal location and managing moisture.

Unpacking and Inspection

Instructions for unpacking, checking accessories, and inspecting for damage.

Installing Ribbon and Loading Cards

Steps for installing ribbon cartridges and loading cards into the input hopper.

Card Size Selection

How to select the card size (CR-79 or CR-80) using the printer and driver.

Printer Power Connection

Step-by-step instructions for connecting and powering on the printer.

Print Driver Installation and Preferences

Driver Installation Instructions

Provides steps for installing the printer driver and utility programs.

Printing Preferences - Card Settings

Options for defining card size, orientation, and accessing utilities via the Card tab.

Printer Configuration (Toolbox)

Configuring optional features, event monitoring, and languages.

Printer Maintenance Tools

Tools for calibrating laminator/ribbon, and cleaning the printer.

Safety and Cleaning Procedures

Safety warnings, cleaning kits, printhead, rollers, and exterior cleaning.

Advanced Settings

Adjusting internal printer settings and understanding advanced options.

Device Options Tab

Settings for supplies, dual-sided printing, and other print options.

Fluorescent Panels

Information on fluorescent dye color and creating custom fluorescent images.

Image Color Tab

Adjusting image quality, heat, sharpness, contrast, and balance.

Image Calibrate Tab

Controlling printable area position relative to the card.

Magnetic Encoding Tab

Options for controlling magnetic stripe encoding and track data.

Lamination Tab

Controls for positioning, speed, side, and type of lamination.

Overlay; Print Area Tab

Controlling where overlay and print areas appear on the card.

K Panel Resin

Controls for printing the resin black (K) panel and related options.

Defined Area

Using K Panel Resin or Overlay/Print Area tabs to define specific print areas.

Printer Info

Viewing installed media information like ribbon type, card count, serial number.

System Overview - Troubleshooting

Sequence of Operations

Detailed step-by-step process of printer operations.

Troubleshooting

Printer Error Handling

Explains printer buttons, messages, and error identification.

Error Message Troubleshooting Table

Detailed table of error messages, causes, and solutions for common issues.

Printer Tools and Status

Explains status icons, tools, and additional printer specific functions.

Firmware Upgrades

Upgrade Information

Step-by-step guide to updating the printer firmware using Workbench.

Technical Support

Reading Serial Numbers

How to interpret the serial number to determine the printer's manufacturing date.

Fargo DTC4500e Specifications

General IconGeneral
Print TechnologyDye-Sublimation / Resin Thermal Transfer
Resolution300 dpi
Supported Card SizesCR-80, CR-79 adhesive back
Memory32 MB RAM
Operating System SupportedWindows 7, 8, 10, Server 2008, 2012, 2016
Print SpeedUp to 225 cards per hour (YMCKO)
Card Capacity100 cards
ConnectivityUSB 2.0, Ethernet
Print CapabilitySingle-sided or dual-sided printing
Power Requirements100-240V AC, 50/60Hz
Operating Humidity20-80% RH
Card Thickness9 mil to 40 mil
Operating Temperature65° F to 90° F / 18° C to 32° C

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