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Fargo HDP5000 User Manual

Fargo HDP5000
397 pages
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HDP5000 High Definition Card
Printer/Encoder User Guide (Rev. 1.3)
• HDP5000 single-side
• HDP5000 dual-side
• HDP5000 single-side (with single-side lamination)
• HDP5000 dual-side (with single-side lamination)
• HDP5000 single-side (with dual-side lamination)
• HDP5000 dual-side (with dual-side lamination)
Part Number: L000950

Table of Contents

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Fargo HDP5000 Specifications

General IconGeneral
Maximum resolution300 x 300 DPI
Print speed (color)7 card/h
Print speed (monochrome)14 card/h
Product colorBlack
Internal memory16 MB
Total input capacity100 sheets
Compatible operating systemsWindows 2000 / XP / Server 2003 / Vista (32 bit) Mac OS X v10.4 / v10.5 Linux
Weight and Dimensions IconWeight and Dimensions
Weight7300 g
Dimensions (WxDxH)313 x 235 x 292 mm

Summary

Printer Overview

How to Use the Guide

Explains how to navigate and use the user guide effectively for quick lookup of procedures and components.

Safety Messages

Provides critical safety instructions for handling the device, preventing personal injury, and avoiding equipment damage.

HDP5000 Process Flow

Details the step-by-step process of the HDP5000 printer's boot-up sequence.

HDP5000 Sequence of Operations

Describes the dual-sided, full-color print job sequence with magnetic encoding.

Lamination Module Boot-up Sequence

Outlines the boot-up sequence for the card lamination module.

Lamination Module Sequence of Operations

Details the sequence of operations for the card lamination module after printing.

Specifications

Safety Messages

Provides critical safety instructions for handling the device and preventing injury or damage.

Introduction to Specifications

Introduces the section covering regulatory, technical, and functional specifications for the HDP5000.

HDP5000 Printer Overview Table

Presents a table comparing different HDP5000 series printer models and their features.

HDP5000 Package Contents

Lists the items included with the HDP5000 printer package.

Regulatory Compliances

Details compliance with CSA, FCC, and UL standards for the card printer.

Agency Listings

Lists emissions and safety standards the printer complies with.

FCC Rules

Explains compliance with FCC Part 15 rules for digital devices.

Technical Specifications

Details technical specifications like accepted card thickness, types, cleaning, and colors.

Technical Specifications (Card Sizes)

Continues technical specifications focusing on accepted card sizes and custom selections.

Technical Specifications (Custom Card Sizes)

Details custom card size specifications and unit selection for inches or mm.

Technical Specifications (Dimensions)

Covers technical specs like colors, dimensions, display, and encoding options.

Technical Specifications (Supplies)

Details specs for Fargo certified supplies, HDP film options, storage, humidity, and interface.

Technical Specifications (Power & Print)

Covers memory, operating temperature, options, power supply, print area, and method.

Technical Specifications (Ribbon & Speed)

Details print ribbon options, print speed, batch mode, and resolution.

Technical Specifications (USB & Models)

Covers USB encoding options, software drivers, supply voltage, and supported models.

Technical Specifications (System Requirements)

Details system requirements, warranty, and weight specifications for the printer.

Functional Specifications (Printing Technologies)

Explains the two printing technologies used: Dye-Sublimation and Resin Thermal Transfer.

Printer Components (Resin Transfer)

Describes components related to Resin Thermal Transfer and the USB interface port.

Printer Components (LCD/Softkey)

Details the LCD display and softkey control pad for printer operation.

Printer Components (Status Screens)

Explains the Print Status Screen, Cancel button, and Pause button functions.

Printer Components (Print Ribbons)

Describes the different types of print ribbons available and their letter codes.

Printer Components (Blank Cards)

Discusses accepted card sizes, designs, and surface requirements for printing.

Printer Components (UltraCard Stock)

Details the use and types of UltraCard stock recommended for best results.

Printer Components (Hoppers)

Explains the card cartridge capacity and the card output/reject hoppers.

Card Lamination Module

Introduces the optional card lamination module and its capabilities.

Printer Components (Transfer Roller)

Describes the transfer roller controls, temperature adjustment, and new temperature settings.

Overlaminates Overview

Explains the importance of using Fargo certified overlaminates for printer life and card quality.

CR-80 Patch Size

Details PolyGuard Overlaminate availability in standard CR-80 patch size.

Overlaminate Design Options

Discusses available clear, holographic, and custom holographic overlaminate designs.

Installation Procedures

Safety Messages

Provides critical safety instructions for installation procedures.

Driver Installation Introduction

Introduces the guide for installing the Fargo HDP5000 Driver.

Time Requirement for Driver Installation

States the approximate time required for the software installation process.

System Requirements for Driver Installation

Lists the minimum system requirements for installing the HDP5000 driver.

Printer Inspection and Unpacking

Guides on inspecting the printer carton for damage and unpacking included items.

Printer Unpacking Illustrations

Displays images related to printer unpacking and installation.

Module Upgrade Unpacking Illustrations

Displays images related to unpacking dual-sided and lamination module upgrades.

Choosing a Printer Location

Provides guidelines for selecting an appropriate and safe location for the printer.

Preventing Moisture Condensation

Warns about potential moisture condensation and how to prevent it.

Loading the Print Ribbon

Provides step-by-step instructions for loading the print ribbon into the printer.

Loading the HDP Transfer Film

Details the procedure for loading the HDP transfer film into the film cartridge.

Inserting the Card Cleaning Roller

Guides on how to remove and insert the card cleaning roller into the printer.

Loading the Overlaminate

Provides steps for loading the overaminate rolls into the lamination cartridges.

Loading the Blank Cards

Explains how to load blank cards into the card cartridge correctly.

Connecting Power to Printer and Module

Details the procedure for connecting the AC power cable to the power supply and printer.

Printer Driver Installation Procedures

Guides on installing the HDP5000 printer driver from the software installation CD.

Printing a Test Print Image

Instructions on how to print a test image to verify printer functionality.

Accessory Procedures

Safety Messages

Provides critical safety instructions for accessory installation and handling.

Using the Security Lock Slot

Explains how to use the security lock slot for physical security of the printer.

Removing the Output Side Upgrade Cover

Details the procedure for removing the output side upgrade cover of the printer.

Installing the Flipper Module Accessory

Provides step-by-step instructions for installing the Flipper Module accessory.

Installing the Lamination Module Accessory

Guides on installing the Lamination Module accessory to the printer or Flipper module.

General Troubleshooting

LCD Messages Overview

Explains how to use the LCD error message tables for troubleshooting.

Safety Messages for Troubleshooting

Provides critical safety instructions for troubleshooting procedures.

LCD and Printer Error Message Tables

Introduces two tables for troubleshooting specific LCD and printer error messages.

Using the LCD Error Message Table

Explains how to correlate PC error messages with LCD error messages for troubleshooting.

Troubleshooting LCD Error Messages (Part 1)

Lists common LCD error messages, their causes, and solutions.

Troubleshooting LCD Error Messages (Part 2)

Lists more LCD error messages, causes, and solutions including EEPROM and ejecting card errors.

Troubleshooting LCD Error Messages (Part 3)

Addresses errors like Empty Reject Bin, Failed To Initialize, and Film errors.

Troubleshooting LCD Error Messages (Part 4)

Details errors like Handler Startup, Internal Error, No Film, and Timeout.

Troubleshooting LCD Error Messages (Part 5)

Addresses errors related to Film, Flipper Jam, and Head Loading issues.

Troubleshooting LCD Error Messages (Part 6)

Covers Head Resistance, Head Sensor, Head Voltage, Headlift, and Heater errors.

Troubleshooting LCD Error Messages (Part 7)

Addresses Invalid Film, Password, Ribbon, and Job Data errors.

Troubleshooting LCD Error Messages (Part 8)

Lists Laminator-related errors such as Lam Card Jam, Check Card, and Com Error.

Troubleshooting LCD Error Messages (Part 9)

Details Laminator errors like Handler Startup, Internal Error, No Film, and Timeout.

Troubleshooting LCD Error Messages (Part 10)

Covers Laminator errors related to jams, low material, bad material, and film output.

Troubleshooting LCD Error Messages (Part 11)

Addresses errors like Lm1/Lm2 Headlift Err, Mag Encoder Paused/Startup, and Multiple Feed.

Troubleshooting LCD Error Messages (Part 12)

Covers errors related to E-card Encoder, No Film, No Flip Module, and desired lamination.

Troubleshooting LCD Error Messages (Part 13)

Addresses errors like No iClass/Mag/MiFare/Prox Encoder and No Ribbon.

Troubleshooting LCD Error Messages (Part 14)

Covers errors like No Smart Encoder, Printing Error, Reboot Required, and Reinsert Ribbon.

Troubleshooting LCD Error Messages (Part 15)

Details errors related to removing laminate material (Lam Mtl) and ribbon issues.

Troubleshooting LCD Error Messages (Part 16)

Addresses Ribbon Miscue, Out, Tension, Wrong Material, and System Fault errors.

Troubleshooting LCD Error Messages (Part 17)

Covers errors like Unable to Feed, Utility Error, Waiting for Data, and Wrong Film/Ribbon Installed.

Troubleshooting Printer Error Messages (Part 1)

Lists printer error messages like General Error, Card Not Found, Cover is Open, and Unable to Feed.

Troubleshooting Printer Error Messages (Part 2)

Details printer errors like Card Jam in different modules (Printer, Encoder, Flipper).

Troubleshooting Printer Error Messages (Part 3)

Covers Card Jam errors in the Flipper and Laminator modules.

Troubleshooting Printer Error Messages (Part 4)

Addresses Card Eject Error and Flipper Jam issues.

Troubleshooting Printer Error Messages (Part 5)

Covers errors related to No Flipper, Ribbon RFID Error, and Wrong Ribbon Installed.

Troubleshooting Printer Error Messages (Part 6)

Lists errors like No Ribbon Installed and Ribbon Out.

Troubleshooting Printer Error Messages (Part 7)

Covers Ribbon Break/Jam and Ribbon Sensor Error troubleshooting.

Troubleshooting Printer Error Messages (Part 8)

Addresses Invalid Ribbon errors specific to SecureMark printers.

Troubleshooting Printer Error Messages (Part 9)

Covers Invalid Ribbon errors and Ribbon errors.

Troubleshooting Printer Error Messages (Part 10)

Lists errors related to Magnetic Encoder, Headlift, and Invalid Password.

Troubleshooting Printer Error Messages (Part 11)

Covers Laminator errors like General Error, Check Power, Heater Off, and Heater Timed Out.

Troubleshooting Printer Error Messages (Part 12)

Addresses errors related to No/Wrong Laminator Film Installed and Laminator Film Out.

Troubleshooting Printer Error Messages (Part 13)

Covers Laminator Film Break/Jam, Sensor Error, and Remove Laminator Film.

Troubleshooting Printer Error Messages (Part 14)

Addresses Print Film Out, Not Installed, Sensor Error, and Wrong Print Film Installed.

Troubleshooting Printer Error Messages (Part 15)

Covers Invalid Print Film Installed and Print Film Error.

Communications Errors

Provides steps to resolve communication errors with the printer.

Printing a Test Image

Guides on opening the diagnostic tool and running self-tests for image printing.

Alignment Self Test Card

Explains how to use the alignment self-test card to check image placement.

Color Bars Self Test

Details using the color bars self-test to confirm proper color reproduction.

Device Settings Self Test

Guides on viewing printer settings and counts using the device settings self-test card.

YMCK Self Test

Explains using the YMCK self-test card to confirm proper image color reproduction.

Magnetic Self Test

Details the magnetic self-test for printers with a magnetic encoding module.

Resin Self Test

Guides on using a card to determine if the Resin Panel is printing properly.

Ethernet Option

Ethernet Option Introduction

Introduces the Ethernet option, including the port and internal printer server.

Ethernet Technical Specifications

Lists system requirements for using the Ethernet option.

Ethernet Functional Specifications

Outlines features of the Ethernet option like simultaneous printing and web pages.

Network Services Overview

Provides an overview of network services including Print Server and Web Page Server.

Network Management Interface (SNMP)

Explains the SNMP interface for managing network settings and the printer.

Telnet Command Line Interface

Guides on initiating a Telnet session to access printer services.

Telnet Command Table

Describes available Telnet commands for printer management.

Telnet Commands (Printer Info)

Lists Telnet commands for viewing printer information and network settings.

Telnet Commands (Print Jobs)

Details Telnet commands for managing print jobs and printer status.

Telnet Commands (Syslog)

Explains Telnet commands for system information and syslog configuration.

Telnet Commands (User Management)

Details Telnet commands for managing user definitions and passwords.

Telnet Commands (Network Settings)

Covers Telnet commands for network settings like IP address, mask, and gateway.

Telnet Commands (Save/Load)

Lists Telnet commands for saving, loading, status, and cancelling print jobs.

Ethernet Web Pages Security

Explains how to access printer web pages and the need for administrative rights.

Logging In to Web Interface

Guides on how to log in to the printer's web interface using user name and password.

Accessing the Printer Home Page

Details how to access the printer's home page via a network browser using its IP address.

Reviewing the Home Page

Displays the HDP5000 home page, showing printer information and status.

Home Page Categories and Fields

Explains categories and fields on the home page like Serial Number and Firmware Version.

Configuring Network Settings

Guides on accessing the network settings page to view and change network configurations.

Reviewing Network Interface

Displays the network speed supported by the printer.

Reviewing Current Network Settings

Shows current active network settings, labeled as Dynamic or Static.

Switching to Automatic IP Address Mode

Provides steps to enable DHCP for automatic IP address assignment.

Changing to Static IP Address Mode

Details how to manually set static IP address, subnet mask, and gateway.

Using the Clear Changes Button

Explains how to use the Clear Changes button to delete stored settings in the network configuration.

Using the Media Information Page

Displays information about the installed Ribbon and Film, including type and remaining level.

Using the TCP/IP Page

Displays TCP/IP status for printer connections, which are not configurable.

Using the Printer Page

Allows reviewing current printer status, print jobs, and device settings.

Using the System Log Page

Displays and configures current system log settings for logging occurrences.

Changing the Log Name

Guides on renaming default log names (log1, log2) from the system log page.

Selecting the Log Type

Explains how to select log types like Print Job Started and Printer Error.

Selecting the Log Destination

Details how to specify log destinations such as None, Email, UDP, or TCP.

Setting up Email Event Logging

Provides steps to enable logging using email notifications for events.

Specifying UDP Event Logging

Guides on configuring logging to a UDP Syslog program.

Specifying TCP Event Logging

Details sending logging messages to a pre-existing IP connection via TCP port.

Using the Administration Pages

Displays current system information and allows changes to label, location, and contact.

Changing the Root Password

Guides on changing the root password for accessing printer settings.

Rebooting the Printer

Explains how to reboot or reset the printer and enter upgrade mode.

Upgrading the Main Firmware

Allows uploading new firmware to the printer via the upgrade page.

Upgrading Main Firmware (HDP5000)

Continues firmware upgrade steps, including rebooting into upgrade mode.

Upgrading Main Firmware (Admin/Upgrade)

Details selecting Administration and Upgrade options for firmware updates.

Upgrading Main Firmware (Browse/Upgrade)

Guides on browsing, selecting, upgrading firmware files, and rebooting.

Using the Print Path Page

Allows viewing and changing TCP port numbers used for printer communication.

Using the Help Page

Displays help information accessible from the web interface.

Ethernet Status LEDs

Explains how to find and interpret the Ethernet status LEDs on the back of printers.

HDP5000 LED Table

Provides a table detailing the meaning of Green and Amber Ethernet LEDs.

Upgrading Firmware with Workbench Utility

Guides on upgrading firmware using the Fargo Workbench Printer Utility.

Workbench Utility (Upgrade Firmware)

Details accessing the Upgrade Firmware window and performing the upgrade.

Restoring Factory Settings for Ethernet

Explains how to revert user names and passwords to default settings.

Changing DHCP Setting

Guides on changing the DHCP setting to enable or disable automatic IP assignment.

Changing ANEG Setting

Details changing the Auto Negotiation setting for Ethernet interface configuration.

Saving Network Addresses

Explains how to save current network settings (IP, GW, SN Mask) as stored settings.

Resetting Passwords

Guides on resetting user passwords to default empty strings.

Accessing HDP5000 IP Address

Provides steps to access and identify the printer's IP address via the LCD screen.

Ethernet Printer Troubleshooting

Outlines procedures for troubleshooting Ethernet printer connection and printing issues.

Verifying Printer Connection

Guides on ensuring the printer has a valid network connection and checking LEDs.

Verifying Printer IP Address

Details checking the LCD for a valid IP address and network configuration.

Verifying PC Access via Ping Command

Explains how to use the ping command to test PC access to the printer.

Verifying PC and Printer Network Connection

Checks PC/Printer network connection and settings.

Printing a Test Page

Instructions for printing a test page from Printer Driver properties.

Ethernet FAQs

Covers FAQs on Ethernet installation, PC OS compatibility, and network connection.

Ethernet FAQs (IP Address/Printing)

Addresses FAQs on finding IP address, printing to multiple printers, and network segments.

Ethernet FAQs (Firmware/Passwords)

Covers FAQs on upgrading printer firmware and default user names/passwords.

Ethernet FAQs (Password/IP Change)

Addresses FAQs on lost printer passwords and changing printer IP addresses.

Ethernet FAQs (Driver Reconfiguration)

Covers FAQs on reconfiguring PC printer drivers and verifying IP addresses.

Ethernet FAQs (IP Settings)

Addresses FAQs on configuring printer IP settings and choosing static IP addresses.

Ethernet FAQs (LEDs/Test Page)

Covers FAQs on Ethernet connection LEDs and printing test pages from Windows.

Printer Adjustments

Safety Messages

Provides critical safety instructions for printer adjustments.

Printing on Alternate Card Stocks

Recommends evaluating card stock selection for optimizing HDP print process.

Selecting Appropriate HDP Printer Driver Settings

Lists card selections to choose from in the HDP printer driver.

Custom HDP Printer Driver Settings

Details custom settings, Custom 1/2 options, and tape adhesion tests for card stock.

Conducting the Tape Adhesion Test

Explains how to conduct tape adhesion tests for card stock and HDP film transfer.

Installing Printer Driver Updates

Guides on uninstalling existing drivers and installing updated versions from the website.

Setting Up the Printer Driver

Guides on setting up the printer driver for Windows 2000/XP/2003 operating systems.

Using the Card Tab

Explains how to use the Card tab to control specific printer functions.

Selecting the Card Size

Details selecting card options like CR-80 or Custom sizes for printing.

Selecting the Card Type

Guides on selecting the appropriate card type based on its composition.

Custom Card Type Settings

Explains custom card type options for saving dwell time and temperature settings.

Setting the Orientation

Guides on selecting Portrait or Landscape orientation for card printing.

Specifying the Number of Copies

Details how to specify the number of copies to be printed, with limits.

Selecting the Diagnostics Button

Explains how to launch the diagnostic tool for printer checks.

Selecting the Test Print Button

Guides on sending a test PRN file to the printer for verification.

Selecting the About Button

Opens a dialog with copyright, driver version, and date code information.

Selecting the Toolbox Button

Directs to the Toolbox section for more information and procedures.

Using the Device Options Tab

Describes the use of the Device Options tab for printer settings.

Detecting Supplies at Print Time

Explains using the Supplies checkbox for auto-detection of consumables.

Detecting Supplies (Checkbox Status)

Details behavior when the Supplies checkbox is checked or unchecked.

Adjusting the Ribbon Type

Guides on selecting the correct ribbon type from the dropdown menu.

Adjusting the Film Type

Explains how to select the appropriate film type for HDP film loading.

Dual Sided Group Functions

Explains Dual Sided group checkboxes and when they are grayed out.

Print Both Sides Option

Details using the Print Both Sides option for automatic duplex printing.

Split Ribbon Panels for Dual Sided Printing

Explains splitting ribbon panels for economical dual-sided printing.

Print Back Image on Front of Card

Details using this option for printing the first page on the backside or resin black on smart cards.

Print Back Side Only Option

Guides on printing only onto the backside of preprinted cards or for encoding.

Options Group Functions

Describes the functions available under the Options group.

Rotate Image Options (180 Degrees)

Guides on rotating printed images for magnetic stripe or smart chip alignment.

Disable Printing Option

Explains disabling printing while allowing encoding or lamination.

Dual Pass and Invert F-Panel Options

Details dual pass and invert F-panel image options for fluorescent ink and color inversion.

Using the Image Color Tab

Explains how to adjust color properties like sharpness, contrast, and gamma.

Quality - Color Matching Dropdown

Guides on selecting color matching options like None or System Color Management.

Quality - Color Matching (Dye-Sub Intensity)

Explains adjusting Dye-Sub Intensity for overall print darkness and lightness.

Quality - Color Matching (Resin Heat)

Details adjusting Resin Heat for resin black text and barcodes.

Image Color Tab Default Button

Guides on using the Default button to reset Image Color tab settings.

Adjusting for Resin Dither

Explains selecting dither methods for graphics or photos with resin printing.

Advanced Image Color Window

Guides on accessing the Advanced Image Color window for detailed adjustments.

Advanced Image Color (Quality Sliders)

Details using slider controls for sharpness, contrast, and gamma adjustments.

Advanced Image Color (Balance Sliders)

Explains using slider controls for yellow, magenta, and cyan balance adjustments.

Advanced Image Color Default Button

Guides on using the Default button to reset Advanced Image Color settings.

Using the Image Transfer Tab

Explains how to adjust image position, transfer dwell time, and temperature.

Adjusting Image Position Controls

Guides on adjusting horizontal and vertical image position using controls.

Image Position Controls (Continued)

Details how positive/negative values affect image movement relative to card position.

Adjusting Transfer Dwell Time and Temperature

Explains controlling transfer dwell time and temperature based on card type.

Transfer Dwell Time and Temperature (Continued)

Details transfer temperature settings for different card types.

Transfer Dwell Time and Temperature (Defaults)

Guides on resetting settings to defaults or adjusting for custom card types.

Using the Magnetic Encoding Tab

Explains options for controlling magnetic stripe encoding processes.

Encoding Mode Dropdown List

Guides on specifying magnetic encoding standards like ISO or Custom Encoding.

Custom Encoding Options

Details Custom Encoding options and their active/inactive functions.

Raw Binary Encoding Selection

Explains Raw Binary Encoding selection and its active/inactive functions.

Raw Binary Encoding Test Procedure

Provides a detailed procedure for performing RAW encoding tests.

JIS II Encoding Selection

Details JIS II Encoding selection and its effect on track options.

Selecting Coercivity/Magnetic Track

Guides on selecting coercivity and magnetic track options for encoding.

Shift Data Left Function

Explains the Shift Data Left option for magnetic data positioning.

Magnetic Track Options

Guides on customizing ISO encoded data format for magnetic stripe tracks.

Magnetic Track Options Display

Displays Magnetic Track Options for customizing data formats.

Using Magnetic Track Options

Details customizing ISO encoded data format for each magnetic stripe track.

Character Size Buttons

Guides on customizing character data size (bits per character) for encoding.

ASCII Offset Dropdown List

Explains customizing ASCII Offset for encoding magnetic data.

Bit Density Dropdown List

Guides on customizing Bit Recording Density (Bits per Inch) for encoding magnetic data.

LRC Generation Dropdown List

Explains customizing LRC Generation Mode for encoding magnetic data.

Encoding Mode Dropdown List

Guides on customizing the Encoding Mode for encoding magnetic data.

ISO Track Locations

Shows ISO 7811-2 magnetic stripe track locations for encoding.

Sending Track Information

Details sending magnetic track data in text strings from application software to the driver.

Sample String Review

Provides sample strings for track data, including start/end sentinels and separators.

ASCII Code and Character Table

Lists ASCII codes and their corresponding characters for data encoding.

Default Button (Image Transfer)

Guides on using the Default button to reset defaults for the current Track tab.

Using the Lamination Tab (HDP5000-LC)

Explains controlling the printer's lamination process via the Lamination tab.

Selecting Lamination Position

Guides on adjusting the horizontal position of the PolyGuard Overlaminate.

Adjusting Lamination Speed (Dwell Time)

Details controlling lamination dwell time and temperature for card throughput.

Selecting Lamination Side

Guides on selecting lamination sides: No Lamination, Front, Back, Both, or Opposite.

Card Lamination Module Unit Table

Compares lamination module unit capabilities with and without a Flipper module.

Selecting Lamination Type

Guides on selecting lamination types like Clear Film or PolyGuard based on media.

Adjusting Lamination Temperature

Explains how to adjust the transfer temperature for the lamination process.

Defaults Button (Lamination)

Guides on using the Default button to reset lamination settings.

Using the K Panel Resin Tab

Explains adjusting card size, travel direction, and resin black panel usage.

Using Scroll Controls (K Panel)

Details scroll controls for changing area size and location on the card grid.

Using Click and Drag Capability

Explains using click and drag for changing area size and location, and selecting measurement units.

Using Add and Delete Buttons

Guides on using Add/Delete buttons to define or remove areas on the card grid.

Selecting the Full Card Option

Explains using the Full Card option to print resin black across all image areas.

Selecting Defined Area(s)

Guides on selecting Defined Area(s) to print resin black only in specified regions.

Selecting Undefined Area(s)

Explains selecting Undefined Area(s) to print resin black in spaces outside defined areas.

Defining Area to Activate Card Grid

Guides on activating the card grid and defining areas for resin black printing.

Measuring Total Card Area

Explains how to measure the total card area and enter dimensions for defining areas.

Measuring Area Position on Card

Guides on measuring and positioning defined areas on the card using X and Y boxes.

Print YMC Under K / Print K Only Options

Explains printing YMC under K for color background transitions or Print K Only for sharpness.

Using the Printer Supplies Tab

Allows viewing information about installed Ribbon, HDP Film, and Laminate.

Reviewing Supplies Tab Information

Provides guidelines for viewing ribbon, film, and lamination levels and reorder numbers.

Toolbox Functions

Accessing the Toolbox

Guides on accessing the Toolbox window and its various tabs.

Selecting the Configuration Tab

Explains how to select printer features, events to monitor, and display language.

Optional Printer Features (Configuration)

Details how optional printer features like Dual Sided and Laminator are detected.

Event Monitoring Group Box

Displays low supply messages for Ribbon, Laminate, and Film.

Laminate Low Message Review

Explains the Laminate Low message box and how to suppress it.

Film Low Message Review

Explains the Film Low message box and how to suppress it.

Setting LCD Display Language

Guides on choosing or changing the LCD language for the printer.

Calibrate Laminator Tab

Guides on calibrating the laminator, ensuring cartridges are out and cover is closed.

Calibrate Film Tab

Details calibrating the film, ensuring cartridge installation and cover closure.

Calibrate Ribbon Tab

Guides on calibrating the ribbon, ensuring cartridge removal and cover closure.

Selecting the Clean Printer Tab

Explains how to initiate the printer cleaning routine using the Clean Printer tab.

Clean Printer Group Box

Details options for printer cleaning notifications like Clean Now and Remind Me.

Selecting Advanced Settings Tab

Guides on adjusting internal printer settings saved in the printer's memory.

Advanced Settings Tab Details

Explains columns for settings, default values, current values, and applying changes.

Image Darkness Option

Explains setting image darkness by adjusting printhead heat.

Print Top of Form Option

Guides on aligning the leading edge of the print with the card's edge using TOF settings.

Print Left of Form Option

Details adjusting print LOF and image density using the edge alignment grid.

Mag Top of Form Option

Explains shifting the starting point for magnetic track data encoding on the card's stripe.

Mag Top of Form Option (Data Direction)

Details entering negative/positive values to shift magnetic data start point.

Flipper Angle Options

Explains setting the Flipper position for card path levelness after a flip.

Setting Printhead Resistance

Guides on locating and adjusting the printhead setting number if the board or printhead is replaced.

Transfer TOF Adjustment Option

Guides on setting Transfer TOF and printing alignment card self-tests.

Transfer Temp Offset Option

Explains adding an offset to transfer roller temperature for matching LCD goal.

Print Tension Settings

Controls color ribbon tension during printing to prevent wrinkles.

Transfer Tension Settings

Explains adjustments affect image length, flash, and smudge.

Resin Heat Adjust Option

Adjusts resin black text and barcodes for brightness and darkness.

Sleep and Standby Time Options

Adjusts time until printer stops energizing transfer roller to conserve energy.

Blush Point Option

Explains blush point as compensation during printing for dye transfer.

LCD Contrast Option

Guides on adjusting the brightness of the LCD panel.

Cleaning Rate Option

Explains changing the number of cleaning passes.

EAT Disable Option

Controls the printer's compensation for environmental temperature.

Film Cooling Level Options

Controls the transfer roller cooling fan speed for printing process.

Enable Ribbon Wrinkle Compensation

Enables extra pixels to help with ribbon wrinkle during printing.

Lamination Position Options

Changes the location of patches over the card length.

Lamination Card Backup Option

Changes card backup distance after lam pressure is applied.

Lamination Card Length Option

Dictates card length, should not be adjusted.

Error Message: No Printer Connected

Describes the error displayed when no printer is connected or driver cannot communicate.

Error Message: Value Outside Range

Explains error messages displayed when typing values outside the allowed range.

Cleaning Procedures

Safety Messages for Cleaning

Provides critical safety instructions for cleaning procedures.

Cleaning Platen and Feed Rollers

Guides on cleaning platen and card feed rollers approximately every 1000 prints.

Cleaning Inside the Printer

Details steps for cleaning the printer interior using compressed air or cleaning pads.

Cleaning Outside the Printer

Guides on cleaning the printer casing using a cleaning pad.

Cleaning the Printhead

Provides instructions for cleaning the printhead to maintain print quality.

Replacing the Card Cleaning Roller

Guides on replacing the card cleaning roller, recommended every time the print ribbon is changed.

Cleaning the Magnetic Encoder

Details cleaning the magnetic encoder head using an alcohol wipe.

Fargo Workbench Printer Utility

Card Tab and Diagnostic Button

Shows how to access the Fargo Workbench Printer Utility via the Card tab.

Workbench Utility Navigation

Displays the Fargo Workbench Printer Utility interface.

Configuring F-Panel Data (YMCFK Ribbon)

Guides on configuring data printed with the fluorescent panel of an YMCFK ribbon.

Configuring F-Panel Data (Ribbon Setup)

Details setting the ribbon for YMCFK and ensuring Workbench parameters are correct.

Configuring F-Panel Data (Security Imaging)

Guides on using the Security Imaging applet to enable secure imaging.

Configuring F-Panel Data (Secure ID)

Explains adding and positioning Secure ID boxes onto the template.

Configuring F-Panel Data (Logo)

Guides on adding and positioning Logo boxes onto the template.

Configuring F-Panel Data (Logo File)

Details selecting Logo File source and using "Fit to Frame" option.

Configuring F-Panel Data (Text)

Guides on adding Text boxes onto the template and moving/sizing them.

Configuring F-Panel Data (Text Options)

Explains right-clicking on Text box for options like Font, Rotate, and Edit.

Configuring F-Panel Data (Save Template)

Guides on saving the template and closing Workbench.

Configuring F-Panel Data (Dual Pass/Invert)

Details checking Dual Pass and Invert F-Panel Image options for specific print effects.

Packing the Card Printer

Packing Procedure

Provides specific packing procedures for the HDP5000 printer for transport.

Firmware Updates

Firmware Updates Overview

Provides information on internal software/firmware and how to update it.

Firmware Updates Process (Support Page)

Guides on launching the Fargo Support page to select the printer for firmware download.

Firmware Updates Process (Download/Unzip)

Details downloading, saving, and unzipping firmware files.

Firmware Updates Process (Upgrade Firmware)

Guides on selecting Upgrade Firmware from the Actions menu.

Firmware Updates Process (Final Steps)

Details selecting the desktop, .frm file, and clicking Open/Upgrade to complete the process.

Contacting Fargo Technical Support

Technical Support Procedures

Provides procedures for contacting Fargo Technical Support for assistance.

Reading Printer Serial Numbers

Explains how to determine the printer's manufacturing date from its serial number.

Glossary of Terms

Glossary of Terms (24-bit color to B)

Defines terms related to color depth, electrical current, and standards.

Glossary of Terms (Barcodes to Driver)

Defines terms related to barcodes, power supply, BIOS, bit, bitmap, and boards.

Glossary of Terms (Cache to Control Panel)

Defines terms like Cache, Calibrating, Cleaning Roller, CD, DMA, Centronics, Coercivity, Color matching, Compressed air, Contrast, Control panel.

Glossary of Terms (CR-79 to DIP Switches)

Defines card dimension standards (CR-79 to CR-100), cursor, darkness, DB-9, DC Motor, Default, Defrag, DIP switches.

Glossary of Terms (Dither to DRAM)

Defines terms like Dither, Dongle, Dot, Dot pitch, Download, DPI, DRAM.

Glossary of Terms (E-card to Engine)

Defines Driver, Dual Pass option, Duplex Printing, Dwell Time, Dye Migration, Dye-Sublimation, E-card, E-card Docking Station.

Glossary of Terms (Edge-to-Edge to EPP)

Defines Edge-to-Edge, ECP Mode, EE Memory, EEPROM, Encoder, Engine, EOF, EPP.

Glossary of Terms (EPROM to FPGA)

Defines EPROM, Escape sequence, ESD, Ethernet, Film, Firmware, Flash Memory, Font, FPGA.

Glossary of Terms (Full Bleed to HDP)

Defines Full bleed, Gamma, Glossy/Matte, Glossy PVC, GDI, Gray Scale, Halftoning, Hard Drive, Hardware, HDP.

Glossary of Terms (Head to IC)

Defines Head, Heat Seal, Heat sink, HiCo, HTML, HTTP, IC, ID, IEEE 1284, Image.

Glossary of Terms (Input to ISO)

Defines Input, Input Hopper, Intermediate Transfer Media (InTM), Invert F-Panel option, ISO, JIS II.

Glossary of Terms (K Panel to PC)

Defines Landscape, LCD, LED, Media, LoCo, LPT Port, Mag encoding, Mag stripe, Mag Track, Mag Verify.

Glossary of Terms (MB to Oversized Cards)

Defines MB, Memory, Menu, Monochrome, Network, Oersted, Offset, O-Ring, OS, Output, Output hopper, Overlay.

Glossary of Terms (Overlaminate to PET)

Defines Oversized Cards, Overlaminate, Parallel, Parallel Port, PC, PCB, Peel, Peel-Off, Peripheral.

Glossary of Terms (Pinch Roller to Print Server)

Defines Pinch Roller, Pixel, Platen, PET, Port, PolyGuard Overlaminate, Portrait, Potentiometer, Print Driver, Print Job, Print Server.

Glossary of Terms (Printhead to Resin)

Defines Printhead, PVC, Queue, Proximity Card, Prox Card Encoder, RAM, Rasterize, Reboot, Registration, Resin.

Glossary of Terms (Resolution to RS-232)

Defines Resolution, RFI, RFID, RGB, Ribbon, Ribbon cable, RibbonTraq, RMA number, Roller, RS-232.

Glossary of Terms (Saturation to Software)

Defines Saturation, Self-test, Sensor, Serial communications, Serial interface, SIMM, Simplex, Smart Card, Software, Spooler.

Glossary of Terms (Spooling to Thermistor)

Defines Spooling, SS (Start Sentinel), Stacker, Stepper Motor, String, Surface mount, Surge Protector, Switch Box, TAC, Temp file, Test Print, Thermistor.

Glossary of Terms (Thermocouple to Update)

Defines Thermocouple, Thin Film Overlaminate, Through-hole, Timeout, TOF, Track, Troubleshooting, TrueType, UltraCard, UltraCard III, Update.

Glossary of Terms (UPS to YMCFK Ribbon)

Defines UPS, USB, Virtual Memory, Wrinkle, and various YMC color designations.

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