Before We Ship Anything…
Your machine has been manufactured, assembled and rigorously quality controlled at
our factory in Austria. The machine was fully assembled and fully calibrated,
including making test cuts. Once the quality controlling was completed (Homologation
to GS and CE - a guarantee for high quality and safe machines!), it was packed for
shipping, including treatment with preserving oils to protect the surfaces from
corrosion and to help ensure that the machine will arrive in perfect condition
Delivery
The machine will be delivered in a protective cardboard enclosure. Check for any
signs of obvious damage to this enclosure, or for signs of tampering. Machines with
sliding tables of length in excess of 78"(2 m
eters) will have the sliding table shipped
in a separate container.
An agreement between the FELDER Group and the shipping companies in the U.S.
means that you, as a receiver, are allowed to inspect the shipment(s) for any kind of
damage for 30 minutes upon arrival. This agreement also stipulates that any claims
filed after this time will not be honored by the shipper.
In the unlikely instance that you believe there is or may be a damaged machine,
article or component, please contact FELDER without delay so that this may be
further clarified and if necessary, further action taken.
5.Delivery
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