Warranty
WARRANTY SERVICE
If
you need service
or
warranty information,
please see the booklets and other documents
included in your
Owner's Information Package.
When contacting any
of
the equipment manu-
facturers, always have the model and serial
numbers available. Appliance identification
numbers will be found on tags or plates attached
to the appliance.
If
you ever need warranty work done, be sure to
have the right papers with you.
If
required work
is not covered under the warranty, your dealer's
service department can help you with getting the
correct service. Always keep a maintenance log
of
your RV's service history.
Always make a written list
of
the RV's problems
or the specific work you want done.
If
you've had
work done that is not on your maintenance log,
let the service advisor know.
Don't
keep secrets.
And finally,
be
reasonable with requests.
If
you
have a long list
of
service items that need atten-
tion and you need your
RV very soon, discuss
the situation with the service advisor, listing the
items
in
order
of
priority. This will help the
service department manage their time and will
help get you going as quickly as possible.
If
you have a warranty
or
service concern about
the chassis portion
of
your vehicle please be
aware that you may go directly to an authorized
chassis dealer for service. This may save you
time and effort as the chassis warranty is
administered by the chassis manufacturer.
Consult your area phone directory for an author-
ized dealer and make arrangements with their
service department.
If
you are unsure
if
the con-
cern is chassis related, feel free to contact your
Fleetwood dealer to assist you.
02-4
REPORTING SAFETY DEFECTS
If
you believe that your vehicle has a defect
which could cause a crash, injury, or death, you
should immediately inform the
National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying the Fleetwood American
Coach Service at 1-800-435-7345.
If
NHTSA receives similar complaints,
it
may
open an investigation, and
if
it
finds that a safety
defect exists in a group
of
vehicles,
it
may
order
a recall and remedy campaign.
To
contact NHTSA, you may either call the
toll-free Vehicle
Safety Hotline at
1-888-327-4236 (TTY: 1-800-424-9153);
or
go to http://www.safercar.gov or write to:
Administrator
National
Highway
Traffic
Safety
Administration
400 Seventh Street,
SW
Washington,
DC
20590
You can also obtain other information about
motor vehicle safety from the Hotline.
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