FLIR IMAGING MOISTURE METER with IGM MR160 - Warranty; FLIR Test & Measurement 2 Year;10 Year Limited Warranty

FLIRMR160USERMANUALDocumentIdentifier:MR160‐en‐US_AD
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6.WARRANTYRETURN,REPAIRANDREPLACEMENT.Tobeeligibleforwarrantyrepairorreplacement,
PurchasermustnotifyFLIRwithinthirty(30)daysofdiscoveringofanyapparentdefectinmaterialsor
workmanship.BeforePurchasermayreturnaProductforwarrantyserviceorrepair,Purchasermustfirst
obtainareturnedmaterialauthorization(RMA)nu
mber
fromFLIR.ToobtaintheRMAnumberOwnermust
provideanoriginalproofofpurchase.Foradditionalinformation,tonotifyFLIRofanapparentdefectin
materialsorworkmanship,ortorequestanRMAnumber,visit Purchaserissolelyresponsiblefor
complyingwithallRMAinstructionsprovidedbyFLIRi
ncludingbut
notlimitedtoadequatelypackagingthe
ProductforshipmenttoFLIRandforallpackagingandshippingcosts.FLIRwillpayforreturningtoPurchaser
anyProductthatFLIRrepairsorreplacesunderwarranty.
FLIRreservestherighttodetermine,initssolediscretion,whetherareturnedProdu
ct
iscoveredunder
warranty.IfFLIRdeterminesthatanyreturnedProductisnotcoveredunderwarrantyorisotherwiseexcluded
fromwarrantycoverage,FLIRmaychargePurchaserareasonablehandlingfeeandreturntheProductto
Purchaser,atPurchaser’sexpense,orofferPurchasertheoptionofhandlingtheProductasanon‐warrant
y
retu
rn.FLIRshallnotberesponsibleforanydata,imagesorotherinformationthatmaybestoredonthe
returnedProductwhichwasnotincludedintheProductatthetimeofpurchase.ItisPurchaser’sresponsibility
tosaveanyandalldatapriortoreturningtheProductforwa
rranty
service.
7.NON‐WARRANTYRETURN.PurchasemayrequestthatFLIRevaluateandserviceorrepairaProductnot
coveredunderwarranty,whichFLIRmayagreetodoinitssolediscretion.BeforePurchaserreturnsaProduct
fornon‐warrantyevaluationandrepair,PurchasermustcontactFLIRbyvi
siting to
requestan
evaluationandobtainanRMA.PurchaserissolelyresponsibleforcomplyingwithallRMAinstructionsprovided
byFLIRincludingbutnotlimitedtoadequatelypackagingtheProductforshipmenttoFLIRandforallpackaging
andshippingcosts.Uponreceiptofanauthorizednon‐warrantyret
urn,FLIRwill
evaluatetheProductand
contactPurchaserregardingthefeasibilityofandthecostsandfeesassociatedwithPurchaser’srequest.
PurchasershallberesponsibleforthereasonablecostofFLIR’sevaluation,forthecostofanyrepairsor
servicesauthorizedbyPurchaser,andforthecostofrepackagingandret
urningthe
ProducttoPurchaser.
Anynon‐warrantyrepairofaProductiswarrantedforonehundredeightydays(180)daysfromthedateof
returnshipmentbyFLIRtobefreefromdefectsinmaterialsandworkma nshiponly,subjecttoallofthe
limitations,exclusionsanddisclaimersinthisdocument
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