Terms and Conditions of Sale
E-mail: info@flowmaxtechnologies.com
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20. The warranty cannot be considered as a guarantee of workmanship of an installer connected with the installation
of the condensing water heater or as imposing a liability of any nature for unsatisfactory performance as a result
of faulty workmanship in the installation, which liability is expressly disclaimed.
Exclusion of Incidental and Consequential Damages/ Disclaimers
FLOWMAX will not pay in contract or in tort, consequential or incidental damages under this warranty, both of which
are specifically excluded. This means we shall not be responsible for any loss, expense or damage caused by any
defect in the water heater, other than the water heater itself. The maximum liability of FLOWMAX in connection with
this limited warranty shall not in any case exceed price of the part claimed to be defective, or price of the water heater
if the entire water heater is claimed to be defective. “Incidental” damages include expenses of inspection, obtaining
substitute goods, transportation, etc.
“Consequential” damages include injury to persons or property inconvenience or other consequential damage resulting
from a breach of warranty.
Owner’s Responsibilities
This Warranty is issued to the original purchaser only. This product must be used and cared for in accordance with the
instruction manual. You are responsible for required periodic maintenance or service. See your instruction manual for
details. You must be able to verify the installation date of the product against which you make and warranty claim. The
original bill of sale, installer’s invoice or other similar document is required to verify warranty. If you cannot show
evidence of the actual date of installation, warranty coverage will be considered to start on the date the product is
shipped from our distributor. The attached Warranty Registration Form must be filled out completely and returned to
FLOWMAX. Failure to do so will prevent or delay our being able to contact you (or the person residing at this address)
in case of a recall or important product safety alert.
Your warranty information will be held strictly confidential.
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